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Hennepin County > Facilities > Service center information

Service center information

Apply online when you can. You can also mail or drop-off transactions. If you need in-person help: Schedule an appointment or come in to one of our locations. Walk-in services and wait time depend on staffing.

Learn about new driver’s license and state ID rules

Get prepared to apply for a Minnesota driver’s license or state ID, whatever your immigration status. Learn more at an information session. All events are from 2-4:30 p.m.

  • Ridgedale Library: Wednesday, September 20
  • Brookdale Library: Tuesday, September 26
  • Southdale Library: Wednesday, September 27
  • Minneapolis Central Library: Thursday, September 28
  • Hosmer Library: Friday, September 29

Other resources

  • REAL ID deadline extended to May 7, 2025
  • Courts
  • Divorce courts
  • Hearing office information
  • Permit to carry a handgun
  • Tickets and fines – Violations Bureau
  • View holiday hours at county buildings

Hennepin County Service Centers

servicecenterinfo@hennepin.us

Phone: 612-348-8240 (calls taken until 4:30 p.m.)

M–F, 8 a.m. to 4 p.m.

 

We are receiving a high volume of calls. You may experience long wait times. Thank you for your patience.

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Services
  • All-terrain vehicle (ATV) registration
  • Auctioneer license
  • Birth certificates or records
  • Boat or watercraft registration
  • Cross-country ski pass
  • Death certificates or records
  • Disability parking certificate
  • Driver's licenses and instruction permits
  • Estate sales conductor
  • Gambling permit
  • Hunting and fishing license
  • License plates
  • License tabs
  • Liquor license
  • Marriage licenses
  • Marriage certificates or records
  • Marriage officiant credential filing
  • Minnesota state ID's
  • Notary services
  • Precious metal dealer license
  • Property tax payments – current year property tax only
  • Snowmobile registration
  • Transient merchant license
  • Vehicle registration or title
  • Vehicle tabs
  • Vehicle titles or plates
Appointment information

Make an appointment

  • You cannot make an appointment more than four weeks in advance, due to staffing shortages.
  • One service per appointment. If two services are needed, schedule two appointments, etc.
  • If your preferred location is not available, try another.
  • Schedule appointment.

Change or cancel an appointment

Find your appointment.

Locations and contact information

Phone – 612-348-8240

Phones are answered Monday – Friday, 8 a.m. to 4:30 p.m.

Office hours

All centers are open Monday – Friday 8 a.m. to 4 p.m.

Holiday closures at county buildings

Email

General services and information: servicecenterinfo@hennepin.us

Specific service center locations

Brookdale: license.bd@hennepin.us

Government Center: license.gc@hennepin.us

Maple Grove: license.mg@hennepin.us

Midtown Exchange: license.mt@hennepin.us

North Minneapolis: license.nm@hennepin.us

Ridgedale: license.rd@hennepin.us

Southdale: license.sd@hennepin.us

Location addresses

Brookdale Service Center

Brooklyn Service Center
6125 Shingle Creek Parkway, Suite 100, Brooklyn Center, MN 55430
Brooklyn Service Center map

Government Center Service Center 

Hennepin County Government Center
300 South 6th Street, Suite A-025, Minneapolis, MN 55487
Hennepin County Government Center map

Maple Grove Service Center

Maple Grove Service Center
9325 Upland Lane North, Suite 101, Maple Grove, MN 55369
Maple Grove Service Center map

Midtown Exchange Service Center 

Midtown Exchange Service Center
2929 Chicago Avenue South, Lower Level, Minneapolis, MN 55407
Midtown Exchange Service Center map

North Minneapolis Service Center

Services available here: driver license; state ID; license instruction permit (no testing); birth, death and marriage certificates; marriage license application; notary services and disability parking certificate.

North Minneapolis Service Center
1001 Plymouth Avenue North, Minneapolis, MN 55411
North Minneapolis Service Center map

Ridgedale Service Center

Currently under construction to better serve you in the future. The lobby and workstations have been reduced temporarily. We apologize for the inconvenience this may cause.

Ridgedale Service Center
12601 Ridgedale Drive, Minnetonka MN 55305
Ridgedale Service Center map

Southdale Service Center

Southdale Service Center
1225 Southdale Center, Edina MN 55435
Southdale Service Center map

Drop off and pick up information

General information

  • Drop-off and pick-up hours vary by location.
  • See a specific location for hours, drop-off and pick-up options.
  • Drop-off is only to deliver your application or request.
  • Pick-up of completed work must be done from the same location your application was mailed to or dropped off at.

Brookdale

Brookdale Service Center
6125 Shingle Creek Parkway, Suite 100, Brooklyn Center, MN 55430
Brookdale Service Center map

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

The drop-box is outside of the building next to the south entrance, available 24 hours a day.

Items will be processed in 3–5 business days.

Pick up

We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.

Locker location

The lockers are outside the south entrance next to the drop-off box.

Hours

Lockers are available 24 hours a day.

Government Center

Hennepin County Government Center
300 South 6th Street, Suite A-025, Minneapolis, MN 55487
Hennepin County Government Center map

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

The drop-box is inside on street level of the light rail side.

Hours are Monday – Friday between 6 a.m. and 6 p.m.

Most items will be processed in 5–7 business days. Some special licenses can take 2–3 weeks to process.

Pick up

We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.

Locker location

The lockers are inside. They are on street level of the light rail side.

Hours

Hours are Monday through Friday between 6 a.m. and 6 p.m.

Maple Grove

Maple Grove Service Center
9325 Upland Lane North, Suite 101, Maple Grove, MN 55369
Maple Grove Service Center map

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

The drop-box is in the lobby. Lobby hours are:

  • Monday – Friday, 6 a.m. to 7 p.m.
  • Saturday, 6 a.m. to 2 p.m.
  • Sunday, closed

Items will be processed in 3–5 business days.

Pick up

We will contact you when your work is ready. Drive-thru and pick up your items without getting out of your vehicle.

The drive-thru is on the north end of the building.

Hours are Monday – Friday, 8 a.m. to 4 p.m.

Midtown Exchange

Midtown Exchange
2929 Chicago Avenue South, Lower Level – Greenway, Minneapolis, MN 55407
Midtown Exchange map

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

The drop-box is by the stairs on the green (lower) level.

Items will be processed in 3–5 business days.

The location is open 24 hours a day.

Pick up

We will contact you when your work is ready. 

Pick up your completed work at the service desk. 

Hours are Monday – Friday, 8 a.m. to 4 p.m.

Ridgedale

Ridgedale Service Center
12601 Ridgedale Drive, Minnetonka, MN 55305
Ridgedale Service Center map

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

The drop-box is outside of the building next to the main entrance, available 24 hours a day. ;

Items will be processed in 3–5 business days.

Pick up

We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.

Locker location

The lockers are outside of the building next to the main entrance.

Hours

Lockers are available 24 hours a day.

Payment options

We accept the following types of payment for services:

  • Cash (in-person transactions only)
  • Check (payable to Hennepin County Treasurer)
  • Money order (payable to Hennepin County Treasurer)
  • Credit cards (in person and over the phone): Visa, Mastercard and Discover Card are accepted; a 2.49% convenience fee will be charged.

When applicable, additional payment options for online and/or fax transactions are described with each specific service.

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