Save time - pre-apply online for driver's licenses and IDs

Use the online pre-application to enter a significant portion of your driver's license, ID or REAL ID information before coming to the driver's license office. You'll save time and learn what required documents to bring with you. Pre-apply for your license or ID card now!

A standard driver’s license or ID is acceptable for domestic air travel until October 2020.

Please expect longer wait times due to new driver’s license and identification card system and requirements.

Service center information

We provide services relating to driver's licenses, motor vehicles, vital records and DNR registrations. Services vary by location. Select a location below for information.

For priority service at our service centers (there still may be a short wait), make an appointment. See wait times at each service center on our wait time application.

Give us some feedback.

Standby process

Toward the end of our business day you may be given a ticket stamped "standby." We will make every effort to serve those with a "standby" ticket before closing, but cannot guarantee service. We are sorry for any inconvenience this may cause you.

Services no longer provided

Driver's license and ID changes coming in 2020

Until October 2020, your standard driver’s license or ID card is acceptable for domestic air travel, access to most federal facilities and remains valid for identification and lawful driving privileges. Always check with your destination to confirm ID requirements. For additional details see Driver’s license or IDs.

Expand all information

Brookdale Service Center

Contact 

6125 Shingle Creek Parkway
Brooklyn Center, MN 55430

Email us at license.bd@hennepin.us

Office hours

  • Monday–Friday, 9 a.m. to 6 p.m.
  • Saturday, 9 a.m. to 2 p.m.
  • Closed Sundays and holidays

Phone hours – 612-348-8240

  • Phones are answered Monday–Friday, 8 a.m. to 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Government Center Service Center

Maple Grove Service Center

Contact 

9325 Upland Lane North
Maple Grove, MN 55369

Email us at license.mg@hennepin.us

Office hours

  • Monday, 8 a.m. to 7 p.m.
  • Tuesday to Thursday, 8 a.m. to 5 p.m.
  • Friday, 8 a.m. to 4 p.m.
  • Closed Saturdays, Sundays and holidays

Phone hours – 612-348-8240

  • Phones are answered Monday - Friday, 8 a.m. to 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

Drive thru closed

Effective immediately, our drive-thru window is permanently closed. We are no longer able to offer this service. We are sorry for any inconvenience this may cause.

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Midtown Exchange Service Center

Contact

Lower Level (Greenway)
2929 Chicago Ave S
Minneapolis, MN 55407

Email us at license.mt@hennepin.us

Office hours

  • Monday–Friday, 9 a.m. to 6 p.m.
  • Closed Saturdays, Sundays and holidays
  • MN driver's license written test hours: Monday–Friday, 9 a.m. to 4:40 p.m.

Phone hours – 612-348-8240

  • Phones are answered Monday–Friday, 8 a.m.to 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

North Minneapolis Service Center

Contact

1001 Plymouth Avenue North
Minneapolis, MN 55411

Email us at license.nm@hennepin.us

Office hours

  • Monday–Friday, 8 a.m. to 4 p.m.

Phone hours – 612-348-8240

  • Phones are answered Monday–Friday, 8 a.m. to 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Ridgedale Service Center

Contact

12601 Ridgedale Drive
Minnetonka, MN 55343

Email us at license.rd@hennepin.us

Office hours

Our office remains open during the Hennepin County Library closure and remodel.

  • Monday–Friday, 9 a.m. to 6 p.m.
  • Saturday, 9 a.m. to 2 p.m.
  • Closed Sundays and holidays

Phone hours – 612-348-8240

  • Phones are answered Monday–Friday, 8 a.m.to 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Southdale Service Center

Contact

1225 Southdale Center
Edina, MN 55435

Email us at license.sd@hennepin.us

Office hours

  • Monday–Friday, 9 a.m. to 6 p.m.
  • Saturday, 9 a.m. to 2 p.m.
  • Closed Sundays and holidays

Phone hours – 612-348-8240

  • Phones are answered Monday–Friday, 8 a.m. to 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

University of Minnesota

Contact

Coffman Memorial Union
Ground floor near the Great Hall
300 Washington Avenue Southeast
Minneapolis, MN 55455-0110

Email us at license.gc@hennepin.us

Office hours

  • Wednesdays, 10 a.m. to 2 p.m.
  • This location is closed Wednesday, December 25th, 2019 and Wednesday, January 1st, 2020

Phone hours – 612-348-8240

  • Monday - Friday, 8 a.m. to 4:30 p.m. (answered at a different location)

Payment options

  • Check (made payable to Hennepin County Treasurer), cash, MasterCard, Visa or Discover Card

Services at this location

Applications are accepted for services listed below. The certificate, license, tabs or plates will be issued and mailed to you at a later date.

Applications are accepted and the transaction is completed on site for the following services:

Office hours by center

Brookdale

  • Monday–Friday, 9 a.m. to 6 p.m.
  • Saturday, 9 a.m. to 2 p.m.
  • Closed Sundays and holidays

Government Center

  • Monday–Friday, 7:30 a.m. to 4:30 p.m.
  • Closed Saturdays, Sundays and holidays

Maple Grove

  • Monday, 8 a.m. to 7 p.m.
  • Tuesday–Thursday, 8 a.m. to 5 p.m.
  • Friday, 8 a.m. to 4 p.m.
  • Closed Saturdays, Sundays and holidays

Midtown Exchange

  • Monday–Friday, 9 a.m. to 6 p.m.
  • Closed Saturdays, Sundays and holidays
  • MN driver's license written test hours: Monday–Friday, 9 a.m. to 4:40 p.m.

North Minneapolis

  • Monday–Friday, 8 a.m. to 4 p.m.
  • Closed Saturdays, Sundays and holidays

Ridgedale

  • Monday–Friday, 9 a.m. to 6 p.m.
  • Saturday, 9 a.m. to 2 p.m.
  • Closed Sundays and holidays

Southdale

  • Monday–Friday, 9 a.m. to 6 p.m.
  • Saturday, 9 a.m. to 2 p.m.
  • Closed Sundays and holidays

University of Minnesota

  • Wednesday, 10 a.m. to 2 p.m.
  • Closed the last two weeks of December
  • Closed Mondays, Tuesdays, Thursdays, Fridays, Saturdays, Sundays and holidays

Payment options

Our service centers accept the following types of payment for services:

  • Cash
  • Check (payable to Hennepin County Treasurer)
  • Money order (payable to Hennepin County Treasurer)
  • Credit cards
    • Accepted: Visa, Mastercard or Discover Card
    • A 2.49% convenience fee based on the amount charged will be required.

When applicable, additional payment options for online and/or fax transactions are described with each specific service.

Holiday closings

2020 holiday closings

Day Date Holiday
Wednesday 1/1/2020 New Year's Day 2020
Monday 1/20/2020 Martin Luther King Day
Monday 2/17/2020 Presidents Day
Monday 5/25/2020 Memorial Day
Friday 7/3/2020 Independence Day observed
Saturday 7/4/2020 Independence Day
Monday 9/7/2020 Labor Day
Wednesday 11/11/2020 Veterans Day – all centers closed
Friday 11/26/2020 Thanksgiving Day
Friday 11/27/2020 Thanksgiving Friday
Thursday 12/24/2020 Christmas Eve Day – all centers closing at 2 p.m.
Friday 12/25/2020 Christmas Day
Friday 1/1/2021 New Year's Day 2021
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