Expect longer wait times

Please expect longer wait times due to new driver’s license and identification card system and requirements.

"Pre-apply” for your driver’s license online
A new pre-application feature of the state's new driver's license system allows Minnesotans to enter a significant portion of their driver’s license or ID card application online – including REAL ID applications - reducing the time spent in driver’s license offices. This will help you know the required documents and save time in our office. Pre-apply for your license or ID card now!

Minnesota residents are NOT required to change their driver’s license/identification card in 2018. A standard driver’s license or ID is acceptable for domestic air travel until October 2020.

Service center information

We provide services relating to driver's licenses, motor vehicles, vital records and DNR registrations. Services vary by location. Select a location below for information.

Tell us how we are doing by completing a customer survey.

For priority service at our service centers (there still may be a short wait), make an appointment. See wait times at each service center on our wait time application.

Standby process

Toward the end of our business day you may be given a ticket stamped "standby." We will make every effort to serve those with a "standby" ticket before closing, but cannot guarantee service. We are sorry for any inconvenience this may cause you.

Services no longer provided

Driver's license and ID changes coming in 2020

Until October 2020, your standard driver’s license or ID card is acceptable for domestic air travel, access to most federal facilities and remains valid for identification and lawful driving privileges. Always check with your destination to confirm ID requirements. For additional details see Driver’s license or IDs.

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Brookdale Service Center

Contact 

6125 Shingle Creek Parkway
Brooklyn Center, MN 55430
Map

Email us at license.bd@hennepin.us

Office hours

  • Monday - Friday 9 a.m. - 6 p.m.
  • Saturday 9 a.m. - 2 p.m.
  • Closed Sundays and holidays

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center 
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Government Center Service Center

Contact 

300 South 6th St
A Level, Suite A025
Minneapolis, MN 55487
Map

Email us at license.gc@hennepin.us

Office hours

  • Monday - Friday 7:30 a.m. - 4:30 p.m.
  • Closed Saturdays, Sundays and holidays

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Maple Grove Service Center

Contact 

9325 Upland Lane North
Maple Grove, MN 55369
Map

Email us at license.mg@hennepin.us

Office hours

  • Monday 8 a.m. - 7 p.m.
  • Tuesday to Thursday 8 a.m. - 5 p.m.
  • Friday 8 a.m. - 4 p.m.
  • Closed Saturdays, Sundays and holidays

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

Drive thru closed

Effective immediately, our drive-thru window is permanently closed. We are no longer able to offer this service. We are sorry for any inconvenience this may cause.

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Midtown Exchange Service Center

Contact 

Lower Level (Greenway)
2929 Chicago Ave S
Minneapolis, MN 55407
Map

Email us at license.mt@hennepin.us

Office hours

  • Monday - Friday 9 a.m. - 6 p.m.
  • Closed Saturdays, Sundays and holidays
  • MN driver's license written test hours: Monday - Friday 9 a.m. - 4:40 p.m.

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

North Minneapolis Service Center

Contact

1001 Plymouth Ave N
Minneapolis, MN 55411
Map

Email us at license.nm@hennepin.us

Office hours

  • Monday - Friday 8 a.m. - 4 p.m.

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center 
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Ridgedale Service Center

Service alert

Driver's license services that require a photo are temporarily unavailable at the Ridgedale Service Center. You can still obtain and renew driver's licenses at other county service center locations.

Contact

12601 Ridgedale Drive
Minnetonka, MN 55343
Map

Email us at license.rd@hennepin.us

Office hours

Our office remains open during the Hennepin County Library closure and remodel.

  • Monday - Friday 9 a.m. - 6 p.m.
  • Saturday 9 a.m. - 2 p.m.
  • Closed Sundays and holidays

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Southdale Service Center

Contact 

1225 Southdale Center
Edina, MN 55435
Map

Email us at license.sd@hennepin.us

Office hours

  • Monday - Friday 9 a.m. - 6 p.m.
  • Saturday 9 a.m. - 2 p.m.
  • Closed Sundays and holidays

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location 

University of Minnesota

Contact 

Coffman Memorial Union
Ground floor near the Great Hall
300 Washington Ave SE
Minneapolis, MN 55455-0110
Map

Email us at license.gc@hennepin.us

Office hours

  • Wednesdays 10 a.m. - 2 p.m.

Phone hours — 612-348-8240

  • Monday - Friday 8 a.m. - 4:30 p.m. (answered at a different location)
  • This location is closed the last two weeks of December

Payment options

  • Check (made payable to Hennepin County Treasurer), cash, MasterCard, Visa or Discover Card

Services at this location

Applications are accepted for the following. The certificate, license, tabs or plates will be issued and mailed to you at a later date.

Applications are accepted and the transaction is completed on site for the following services. 

Payment options

Our service centers accept the following types of payment for services:

  • Cash
  • Check (payable to Hennepin County Treasurer)
  • Money order (payable to Hennepin County Treasurer)
  • Credit cards
    • Accepted: Visa, Mastercard or Discover Card
    • A 2.45% convenience fee based on the amount charged will be required.

When applicable, additional payment options for online and/or fax transactions are described with each specific service.    

Holiday closings

2018 holiday closings

Day

Date

Holiday

Monday 1/1/2018 New Year's Day 2018
Monday 1/15/2018 Martin Luther King Day
Monday 2/19/2018 Presidents Day
Monday 5/28/2018 Memorial Day
Wednesday 7/4/2018 Independence Day
Monday 9/3/2018 Labor Day
Monday 11/12/2018 Veterans Day - all centers closed
Thursday 11/22/2018 Thanksgiving Day
Friday 11/23/2018 Thanksgiving Friday
Wednesday 12/19/2018 University of Minnesota location only - holiday break
Monday 12/24/2018 Christmas Eve Day - all centers closing at 2 p.m.
Tuesday 12/25/2018 Christmas Day
Wednesday 12/26/2018 University of Minnesota location only - holiday break
Tuesday 1/1/2019  New Year's Day 2019 
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