Skip navigation

Service center information

COVID-19 response

Drop-off or mail-in transactions whenever possible. If you need in-person help:

Review appointment requirements and schedule an appointment

Limited walk-in services available based on staffing and physical spacing guidelines at our locations:

  •  If you do not have an appointment, you may be placed on a wait list and asked to wait outside the Service Center lobby until space is available.
  •  Your phone number will be requested as you will be notified of your place in line by text.
  •  Services are not guaranteed for walk-in and wait list visitors. 

Requirements when visiting county buildings

  • All visitors to county facilities are required to wear face coverings.
  • Children under 5 are exempt from this requirement.
  • If you have tested positive for COVID-19 or are experiencing COVID-19 symptoms do not enter county buildings.
  • We do not require visitors to have received a COVID-19 vaccination to enter a county building.
Open all

Requirements when visiting county buildings

  • All visitors to county facilities are required to wear face coverings.
  • Children under 5 are exempt from this requirement.
  • If you have tested positive for COVID-19 or are experiencing COVID-19 symptoms do not enter county buildings.
  • We do not require visitors to have received a COVID-19 vaccination to enter a county building.

Make an appointment 

  • One service per appointment. If two services are needed, schedule two appointments, etc.
  • Appointments can be scheduled up to 90 days in advance. If your preferred location is not available, try another.
  • Schedule appointment.

Change or cancel an appointment

Find your appointment.

Phone – 612-348-8240

Phones are answered Monday - Friday, 8 a.m. to 4:30 p.m.

Office hours

All centers are open Monday - Friday 8 a.m. to 4 p.m.

Email

General services and information: servicecenterinfo@hennepin.us

Specific service center locations

Brookdale - license.bd@hennepin.us

Government Center - license.gc@hennepin.us

Maple Grove - license.mg@hennepin.us

Midtown Exchange - license.mt@hennepin.us

North Minneapolis - license.nm@hennepin.us

Ridgedale - license.rd@hennepin.us

Southdale - license.sd@hennepin.us

Location addresses

Brookdale Service Center

6125 Shingle Creek Parkway
Suite 100

Brooklyn Center, MN 55430

Government Center Service Center

300 South 6th St
Suite A-025
Minneapolis, MN 55487

Maple Grove Service Center

9325 Upland Lane North
Suite 101

Maple Grove, MN 55369

Midtown Exchange Service Center

Lower Level (Greenway)
2929 Chicago Ave S
Minneapolis, MN 55407

North Minneapolis Service Center

Services available here: driver license; state ID; license instruction permit (no testing); birth, death and marriage certificates; marriage license application; notary services and disability parking certificate.

1001 Plymouth Ave N
Minneapolis, MN  55411

Ridgedale Service Center

12601 Ridgedale Drive
Minnetonka, MN 55305

Southdale Service Center

1225 Southdale Center
Edina, MN 55435

General information

  • Drop-off and pick-up hours vary by location.
  • See a specific location for hours, drop-off and pick-up options.
  • Drop-off is only to deliver your application or request.
  • Pick-up of completed work must be done from the same location your application was mailed to or dropped off at.

Brookdale

6125 Shingle Creek Parkway Suite 100 Brooklyn Center, MN 55430

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

Drop-box location The drop-box is outside of the building next to the south entrance.

Hours 24 hours a day.

Processing times Items will be processed in 3-5 business days.

Pick up

We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.

Locker location
The lockers are outside the south entrance next to the drop-off box.

Hours 24 hours a day.

Government center

300 South 6th St Suite A-025 Minneapolis, MN 55487

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

Drop-box location The drop-box is inside. It is on street level of the light rail side.

Hours Monday through Friday between 6 a.m. and 6 p.m.

Processing times
Most items will be processed in 5-7 business days. Some special licenses can take 2-3 weeks to process.

Pick up

We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.

Locker location
The lockers are inside. They are on street level of the light rail side.

Hours
Monday through Friday between 6 a.m. and 6 p.m.

Maple Grove

9325 Upland Lane North Suite 101 Maple Grove, MN 55369

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

Drop-box location The drop-box is in the lobby.

Lobby hours

  • Monday - Friday 6 a.m. to 7 p.m.
  • Saturday 6 a.m. to 2 p.m.
  • Sunday - closed

Processing times Items will be processed in 3-5 business days.

Pick up

We will contact you when your work is ready. Drive-thru and pick up your items without getting out of your vehicle.

Drive-thru location The drive-thru is on the north end of the building.

Drive-thru hours
Monday - Friday 8 a.m. to 4 p.m.

Midtown Exchange

Lower Level (Greenway) 2929 Chicago Ave S Minneapolis, MN 55407

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

Drop-box location The drop-box is by the stairs on the green (lower) level.

Processing times Items will be processed in 3-5 business days.

Hours 24 hours a day.

Pick up

We will contact you when your work is ready.

Pick up location
Pick up your completed work at the service desk.

Hours
Monday - Friday 8 a.m. to 4 p.m.

Ridgedale

12601 Ridgedale Drive Minnetonka, MN 55305

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

Drop-box location The drop-box is outside of the building next to the main entrance.

Hours 24 hours a day.

Processing times Items will be processed in 3-5 business days.

Pick up

We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.

Locker location
The lockers are outside the south entrance next to the drop-off box.

Hours 24 hours a day.

Southdale

1225 Southdale Center Edina, MN 55435

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

Drop-box location
The drop-box is outside of the mall on the southeast corner.

Processing times Items with be processed in 3-5 business days.

Hours 24 hours a day.

Pick up

We will contact you when your work is ready.

Pick up location Pick up your completed work at the service desk.

Hours Monday - Friday 8 a.m. to 4 p.m.

We accept the following types of payment for services:

  • Cash (in-person appointments only)
  • Check (payable to Hennepin County Treasurer)
  • Money order (payable to Hennepin County Treasurer)
  • Credit cards (in person and over the phone)
    • Accepted: Visa, Mastercard or Discover Card
    • A 2.49% convenience fee based on the amount charged will be required.

When applicable, additional payment options for online and/or fax transactions are described with each specific service.

  • Friday, January 1, 2021 – New Year’s Day 2021
  • Monday, January 18, 2021 – Martin Luther King Day
  • Monday, February 15, 2021 – President’s Day
  • Monday, May 31, 2021 – Memorial Day
  • Friday, June 18, 2021 – Juneteenth observed
  • Monday, July 5, 2021 – Independence Day observed
  • Monday, September 6, 2021 – Labor Day
  • Thursday, November 11, 2021 – Veterans Day
  • Thursday, November 25, 2021 – Thanksgiving Day
  • Friday, November 26, 2021 – Thanksgiving Friday
  • Friday, December 24, 2021 – Christmas Day observed
  • Friday, December 31, 2021 – New Year’s Day 2022 observed
Open all
Top