General information
- Drop-off and pick-up hours vary by location.
- See a specific location for hours, drop-off and pick-up options.
- Drop-off is only to deliver your application or request.
- Pick-up of completed work must be done from the same location your application was mailed to or dropped off at.
Brookdale
6125 Shingle Creek Parkway (Suite 100), Brooklyn Center 55430
Drop off
Put your application and check in an envelope. Write your phone number on the envelope.
- To pick up completed work, also write “pick-up” on the back of the envelope.
- To have completed work returned by mail include a self-addressed envelope.
Drop-box location
The drop-box is outside of the building next to the south entrance.
Hours
The drop-box is available 24 hours a day.
Processing times
Items will be processed in 3–5 business days.
Pick up
We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.
Locker location
The lockers are outside the south entrance next to the drop-off box.
Hours
Lockers are available 24 hours a day.
Government Center
300 South 6th St (Suite A-025), Minneapolis 55487
Drop off
Put your application and check in an envelope. Write your phone number on the envelope.
- To pick up completed work, also write “pick-up” on the back of the envelope.
- To have completed work returned by mail include a self-addressed envelope.
Drop-box location
The drop-box is inside. It is on street level of the light rail side.
Hours
Hours are Monday through Friday between 6 a.m. and 6 p.m.
Processing times
Most items will be processed in 5–7 business days. Some special licenses can take 2-3 weeks to process.
Pick up
We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.
Locker location
The lockers are inside. They are on street level of the light rail side.
Hours
Hours are Monday through Friday between 6 a.m. and 6 p.m.
Maple Grove
9325 Upland Lane North (Suite 101), Maple Grove 55369
Drop off
Put your application and check in an envelope. Write your phone number on the envelope.
- To pick up completed work, also write “pick-up” on the back of the envelope.
- To have completed work returned by mail include a self-addressed envelope.
Drop-box location
The drop-box is in the lobby.
Lobby hours:
- Monday–Friday, 6 a.m. to 7 p.m.
- Saturday, 6 a.m. to 2 p.m.
- Sunday, closed
Processing times
Items will be processed in 3–5 business days.
Pick up
We will contact you when your work is ready. Drive-thru and pick up your items without getting out of your vehicle.
Drive-thru location
The drive-thru is on the north end of the building
Drive-thru hours
Hours are Monday–Friday, 8 a.m. to 4 p.m.
Midtown Exchange
Lower Level (Greenway)
2929 Chicago Ave S, Minneapolis 55407
Drop off
Put your application and check in an envelope. Write your phone number on the envelope.
- To pick up completed work, also write “pick-up” on the back of the envelope.
- To have completed work returned by mail include a self-addressed envelope.
Drop-box location
The drop-box is by the stairs on the green (lower) level.
Processing times
Items will be processed in 3–5 business days.
Hours
The location is open 24 hours a day.
Pick up
We will contact you when your work is ready.
Pick up location
Pick up your completed work at the service desk.
Hours
Hours are Monday–Friday, 8 a.m. to 4 p.m.
Ridgedale
12601 Ridgedale Drive, Minnetonka 55305
Drop off
Put your application and check in an envelope. Write your phone number on the envelope.
- To pick up completed work, also write “pick-up” on the back of the envelope.
- To have completed work returned by mail include a self-addressed envelope.
Drop-box location
The drop-box is outside of the building next to the main entrance.
Hours
The drop-box is available 24 hours a day.
Processing times
Items will be processed in 3–5 business days.
Pick up
We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.
Locker location
The lockers are outside of the building next to the main entrance.
Hours
Lockers are available 24 hours a day.
Southdale
1225 Southdale Center, Edina 55435
Drop off
Put your application and check in an envelope. Write your phone number on the envelope.
- To pick up completed work, also write “pick-up” on the back of the envelope.
- To have completed work returned by mail include a self-addressed envelope.
Drop-box location
The drop-box is outside of the mall on the southeast corner.
Processing times
Items with be processed in 3–5 business days.
Hours
The drop-box is available 24 hours a day.
Pick up
We will contact you when your work is ready.
Pick up location
Pick up your completed work at the service desk.
Hours
The service desk is staffed Monday–Friday, 8 a.m. to 4 p.m.