General information
- Drop-off and pick-up hours vary by location.
- See a specific location for hours, drop-off and pick-up options.
- Drop-off is only to deliver your application or request.
- Pick-up of completed work must be done from the same location your application was mailed to or dropped off at.
Brookdale
Brookdale Service Center
6125 Shingle Creek Parkway, Suite 100, Brooklyn Center, MN 55430
Brookdale Service Center map
Drop off
Put your application and check in an envelope. Write your phone number on the envelope.
- To pick up completed work, also write “pick-up” on the back of the envelope.
- To have completed work returned by mail include a self-addressed envelope.
The drop-box is outside of the building next to the south entrance, available 24 hours a day.
Items will be processed in 3–5 business days.
Pick up
We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.
Locker location
The lockers are outside the south entrance next to the drop-off box.
Hours
Lockers are available 24 hours a day.
Government Center
Hennepin County Government Center
300 South 6th Street, Suite A-025, Minneapolis, MN 55487
Hennepin County Government Center map
Drop off
Put your application and check in an envelope. Write your phone number on the envelope.
- To pick up completed work, also write “pick-up” on the back of the envelope.
- To have completed work returned by mail include a self-addressed envelope.
The drop-box is inside on street level of the light rail side.
Hours are Monday – Friday between 6 a.m. and 6 p.m.
Most items will be processed in 5–7 business days. Some special licenses can take 2–3 weeks to process.
Pick up
We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.
Locker location
The lockers are inside. They are on street level of the light rail side.
Hours
Hours are Monday through Friday between 6 a.m. and 6 p.m.
Maple Grove
Maple Grove Service Center
9325 Upland Lane North, Suite 101, Maple Grove, MN 55369
Maple Grove Service Center map
Drop off
Put your application and check in an envelope. Write your phone number on the envelope.
- To pick up completed work, also write “pick-up” on the back of the envelope.
- To have completed work returned by mail include a self-addressed envelope.
The drop-box is in the lobby. Lobby hours are:
- Monday – Friday, 6 a.m. to 7 p.m.
- Saturday, 6 a.m. to 2 p.m.
- Sunday, closed
Items will be processed in 3–5 business days.
Pick up
We will contact you when your work is ready. Drive-thru and pick up your items without getting out of your vehicle.
The drive-thru is on the north end of the building.
Hours are Monday – Friday, 8 a.m. to 4 p.m.
Midtown Exchange
Midtown Exchange
2929 Chicago Avenue South, Lower Level – Greenway, Minneapolis, MN 55407
Midtown Exchange map
Drop off
Put your application and check in an envelope. Write your phone number on the envelope.
- To pick up completed work, also write “pick-up” on the back of the envelope.
- To have completed work returned by mail include a self-addressed envelope.
The drop-box is by the stairs on the green (lower) level.
Items will be processed in 3–5 business days.
The location is open 24 hours a day.
Pick up
We will contact you when your work is ready.
Pick up your completed work at the service desk.
Hours are Monday – Friday, 8 a.m. to 4 p.m.
Ridgedale
Ridgedale Service Center
12601 Ridgedale Drive, Minnetonka, MN 55305
Ridgedale Service Center map
Drop off
Put your application and check in an envelope. Write your phone number on the envelope.
- To pick up completed work, also write “pick-up” on the back of the envelope.
- To have completed work returned by mail include a self-addressed envelope.
The drop-box is outside of the building next to the main entrance, available 24 hours a day. ;
Items will be processed in 3–5 business days.
Pick up
We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.
Locker location
The lockers are outside of the building next to the main entrance.
Hours
Lockers are available 24 hours a day.