Penalty Abatements for COVID-19 State of Emergency

The Hennepin County Board acted on September 29, 2020 to provide penalty relief to property taxpayers by automatically abating penalty for certain taxpayers (details below) who make the October 15, 2020 payment on or before November 16, 2020. For help, contact taxinfo@hennepin.us.

Pay property taxes

Property taxes are due on May 15 and October 15. If that date falls on a weekend or holiday, taxes are due on the next business day.

Make it easy and convenient. Use our online e-check, direct debit, credit or debit card services. We still offer conventional payment methods too.

COVID-19 response

We are open for business via phone and online, but our office is closed until further notice. Property tax payments made through the website and by U.S. mail continue to be processed.

Change taxpayer information

To change or correct taxpayer name or mailing address, complete and submit the change taxpayer information form.

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Late fees waived for certain taxpayers due to COVID-19

No penalties for taxes paid by November 16

  • Taxes must not be escrowed with your mortgage payment
  • The taxpayer must owe less than $50,000 on October 15 in taxes for all properties owned
  • According to state law, partial payments made by November 16 will accrue penalties back to October 16 on the unpaid portion
  • To support local on-going county, city and school functions, we expect all taxpayers who can make full payment by November 16 to do so, regardless of escrow status or amount of taxes due

October 15 deadline remains for escrowed taxes and those above $50,000

  • These taxes are still due in full by October 15, 2020
  • Partial payments made by October 15 will accrue penalties starting October 16

Requesting additional relief from penalties

  • Property taxpayers seeking additional relief from penalties must pay their full tax and apply in writing
  • The taxpayer must explain the basis for the request
  • Requests do not have to meet non-escrow criteria
  • Requests can relate to any amount of taxes
  • Written abatement requests can only be made once.
  • The decision to grant relief is discretionary and decided on a case-by-case basis
  • Apply for relief of penalties (if needed) and send to abate@hennepin.us

Property tax penalty rate schedule

Hennepin County property tax abatement policy (PDF)

Online payment methods

We offer three ways to pay your property taxes online.

E-check

This is a no cost, fully automated electronic payment system allowing you to pay taxes over the internet.

Using our secure e-check saves postage and mailing hassles. It's a one-time payment of taxes directly from your checking or savings account.

Direct debit

This allows you to sign up to have your property tax payments automatically withdrawn twice a year from your checking or savings account on a recurring basis. We do not offer quarterly or monthly withdrawals.

This method of payment is not currently available for manufactured home properties or personal property.

Enrollment (new or change) information

Enrollment forms (new or for a change) should be submitted between May 21 and September 30 or October 21 and April 30. Applications are not accepted between May 1–20 and October 1–20.

You will need the following information to complete your enrollment form:

  • The 13-digit property ID number - found on your property tax statement or our property information search
  • Your savings or checking account information (account and routing/transit number)

To enroll or change your direct debit information:

  1. Complete the enrollment form (PDF).
  2. Sign the form and mail it to the address listed on the form.

By submitting the signed form you agree to the terms and conditions printed on the form, including:

  • Payments are normally withdrawn on May 15 and October 15. If these dates fall on a weekend, payment will be debited from your account within the next three business days.
  • Your bank statement will be your record of payment.
  • Participation remains in effect unless we receive a written request to cancel.
  • Hennepin County reserves the right to terminate the direct payment status if the parcel reflects a property combination or division, tax adjustment, tax court petition in process, or if any attempt to debit your account is rejected by your financial institution.

To cancel

Send written cancellation at least three weeks prior to tax due date (to avoid payment being withdrawn) to:

Hennepin County Taxpayer Services
Attn: Program Enrollment
A-600 Government Center
300 S 6th Street
Minneapolis, MN 55487-0060

Credit or debit card 

Property taxes may be paid with Visa, MasterCard, American Express or Discover credit cards or with Visa or MasterCard debit cards through Paymentus Corporation. Use Paymentus or their automated phone system at 1-877-626-0017 to make a payment.

  • All credit cards and MasterCard debit card will be subject to a 2.29% service fee.
  • A Visa debit card will be subject to a flat fee of $3.95.

Frequently asked questions

Why does Hennepin County charge a fee for credit card transactions?

The fees are charged by the company we use to handle credit card transactions. Hennepin County does not charge a fee nor does it receive any of the fee amounts charged to you.

Why doesn't Hennepin County handle their own credit card transactions and eliminate the fee?

Minnesota Statute allows the counties to accept credit cards for payment of real-estate taxes but specifies that any fees charged by the credit card companies must be passed on to the taxpayer and not paid by the county.

I don't have to pay a fee when I use my credit card anywhere else. Why do I have to now?

There is always a fee charged by the credit card company, for the "loaning" of the money for 30 days. In private industry the merchant pays the fee but is able to recover the cost by increasing the price of their products.

If Hennepin County doesn't receive the fee amounts, who does?

The fee that is paid is divided between the credit card company and the third party (Paymentus in this instance). The county only gets the property tax payment. We receive none of the convenience fee.

Then why offer this service?

This is a service that taxpayers have requested for several years. Since we are prohibited from paying the fee, the only way we can offer credit cards as a payment option is to go through a third party.

Are there any other payment options I can use that don't charge a fee?

There are no fees associated with our other payment options.

Conventional payment methods

Bill pay

Your taxes are considered paid on the date we receive payment, regardless of the date you request payment from your bank. It may take up to seven to 10 days for us to receive it once your bank issues a check. Any payment received after the due date is considered late and penalty will be added. Check with your bank to understand their policies on bill pay.

Escrow

Property taxes may be included as part of your mortgage payment. We send payment information to your mortgage company or lending institution and a copy to you. Contact your mortgage company or lending institution with questions about escrow. 

Mail

Payment must be postmarked on or before due date, otherwise penalties will apply. Specify if the amount is for current or delinquent taxes due. Include the property identification (PID) number for the property you are paying taxes for.

Make your checks payable to the Hennepin County Treasurer and mail to:

Hennepin County Treasurer
A-600 Government Center
300 S 6th Street
Minneapolis MN 55487-0060

Previous year tax information

Types of information

You can request generic (most commonly used for records purposes and for filing taxes) or specific payment data.

How to submit a request

Mail the following items to the address on the form:

Requests are generally filled within a few days.

Additional information

  • We do not provide copies of the checks to anyone other than the person who issued the payment.
  • This information is not currently available online.
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