Skip navigation

Service center information

COVID-19 response

Drop-off or mail-in transactions whenever possible. If you need in-person help:

Schedule an appointment 

Limited walk-in services available based on staffing and physical spacing guidelines at our locations listed on this page.

  • If you do not have an appointment, you may be placed on a wait list and asked to wait outside the Service Center lobby until space is available.
  • Your phone number will be requested as you will be notified of your place in line by text.
  • Services are not guaranteed for walk-in and wait list visitors.

Requirements when visiting county buildings

  • Visitors to most county buildings are not required to wear a mask.
  • Masks are recommended for those who are unvaccinated or at high-risk for COVID-19.
  • Visitors who have tested positive for COVID-19 or who are experiencing COVID-19 symptoms should not enter county buildings, when possible. If these visitors must enter, they should wear a mask.

Please be respectful during your visit

Hennepin County is committed to diversity, equity, and inclusion. We expect customers to treat staff with respect regardless of race, religion, national origin, sex, age, disability, or sexual orientation. We will not tolerate harassment, including sexual and racial harassment. The service centers have the right to refuse service to customers who violate these expectations.

Other resources

Open all

Make an appointment

  • You cannot make an appointment more than four weeks in advance, due to staffing shortages.
  • One service per appointment. If two services are needed, schedule two appointments, etc.
  • If your preferred location is not available, try another.
  • Schedule appointment.

Change or cancel an appointment

Find your appointment.

Phone – 612-348-8240

Phones are answered Monday – Friday, 8 a.m. to 4:30 p.m.

Office hours

All centers are open Monday – Friday 8 a.m. to 4 p.m.

Holiday closures at county buildings

Email

General services and information: servicecenterinfo@hennepin.us

Specific service center locations

Brookdale: license.bd@hennepin.us

Government Center: license.gc@hennepin.us

Maple Grove: license.mg@hennepin.us

Midtown Exchange: license.mt@hennepin.us

North Minneapolis: license.nm@hennepin.us

Ridgedale: license.rd@hennepin.us

Southdale: license.sd@hennepin.us

Location addresses

Brookdale Service Center

Map: Brooklyn Service Center
6125 Shingle Creek Parkway (Suite 100), Brooklyn Center, MN 55430

Government Center Service Center 

Map: Hennepin County Government Center
300 Sixth Street South (Suite A-025), Minneapolis, MN 55487

Maple Grove Service Center

Map: Maple Grove Service Center
9325 Upland Lane North (Suite 101), Maple Grove, MN 55369

Midtown Exchange Service Center

Map: Midtown Exchange Service Center
2929 Chicago Avenue South (Lower Level), Minneapolis, MN 55407

North Minneapolis Service Center

Services available here: driver license; state ID; license instruction permit (no testing); birth, death and marriage certificates; marriage license application; notary services and disability parking certificate.

Map: North Minneapolis Service Center
1001 Plymouth Avenue North, Minneapolis, MN 55411

Ridgedale Service Center

Map: Ridgedale Service Center
12601 Ridgedale Drive, Minnetonka MN 55305

Southdale Service Center

Map: Southdale Service Center
1225 Southdale Center, Edina MN 55435

General information

  • Drop-off and pick-up hours vary by location.
  • See a specific location for hours, drop-off and pick-up options.
  • Drop-off is only to deliver your application or request.
  • Pick-up of completed work must be done from the same location your application was mailed to or dropped off at.

Brookdale

Map: Brookdale Service Center
6125 Shingle Creek Parkway (Suite 100), Brooklyn Center, MN 55430

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

The drop-box is outside of the building next to the south entrance, available 24 hours a day.

Items will be processed in 3–5 business days.

Pick up

We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker, located outside the south entrance next to the drop-off box; lockers are available 24 hours a day.

Government Center

Map: Hennepin County Government Center
300 Sixth Street South (Suite A-025), Minneapolis, MN 55487

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

The drop-box is inside on street level of the light rail side.

Hours are Monday – Friday between 6 a.m. and 6 p.m.

Most items will be processed in 5–7 business days. Some special licenses can take 2–3 weeks to process.

Pick up

We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker, located inside and on the street level, light rail side.

Hours are Monday – Friday between 6 a.m. and 6 p.m.

Maple Grove

Map: Maple Grove Service Center
9325 Upland Lane North (Suite 101), Maple Grove, MN 55369

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

The drop-box is in the lobby. Lobby hours are:

  • Monday – Friday, 6 a.m. to 7 p.m.
  • Saturday, 6 a.m. to 2 p.m.
  • Sunday, closed

Items will be processed in 3–5 business days.

Pick up

We will contact you when your work is ready. Drive-thru and pick up your items without getting out of your vehicle.

The drive-thru is on the north end of the building.

Hours are Monday – Friday, 8 a.m. to 4 p.m.

Midtown Exchange

Map: Midtown Exchange
2929 Chicago Avenue South (Lower Level – Greenway), Minneapolis, MN 55407

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

The drop-box is by the stairs on the green (lower) level.

Items will be processed in 3–5 business days.

The location is open 24 hours a day.

Pick up

We will contact you when your work is ready. 

Pick up your completed work at the service desk. 

Hours are Monday – Friday, 8 a.m. to 4 p.m.

Ridgedale

Map: Ridgedale Service Center
12601 Ridgedale Drive, Minnetonka, MN 55305

Drop off

Put your application and check in an envelope. Write your phone number on the envelope.

  • To pick up completed work, also write “pick-up” on the back of the envelope.
  • To have completed work returned by mail include a self-addressed envelope.

The drop-box is outside of the building next to the main entrance, available 24 hours a day. ;

Items will be processed in 3–5 business days.

Pick up

We will contact you when your work is ready. You will receive an access code with instructions for getting your completed items from a locker.

The lockers are outside of the building next to the main entrance, lockers are available 24 hours a day.

We accept the following types of payment for services:

  • Cash (in-person transactions only)
  • Check (payable to Hennepin County Treasurer)
  • Money order (payable to Hennepin County Treasurer)
  • Credit cards (in person and over the phone): Visa, Mastercard and Discover Card are accepted; a 2.49% convenience fee will be charged.

When applicable, additional payment options for online and/or fax transactions are described with each specific service.

Open all
Top