Appointment service at select offices

Some office are offering in-person services by appointment only. Walk-in services will not be provided. Anyone without an appointment will be asked to leave. Services continue to be offered by mail, fax and drop off.

Appointment line

  • Email servicecenterinfo@hennepin.us and include a phone number for us to contact you, or
  • call 612-348-8240 — Due to high call volume wait times may be long

Service center information

We currently provide some services by mail, drop-off and fax. Payments can be made by check, money order or cashier's check. We do not accept credit cards at this time.

The county is following Governor Walz’s Stay Safe MN order and we continue offering services without face-to-face contact.

A gradual return to in-person services will start with appointment-based services. No walk-in services will be provided. Anyone without an appointment will be asked to leave and call our appointment line.

All staff and customers are required to wear face coverings and follow social distancing guidelines. Hennepin County requests that visitors who are COVID-positive or symptomatic do not enter county facilities.

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Appointment only services

We are now accepting appointments at the Brookdale and Ridgedale Service Centers. Previous appointments will not be honored and walk-ins will not be accepted.

Many of our services can be completed without an in-person visit. Other service options are listed below. 

If you still need assistance, please do one of the following:

  • Call us at 612-348-8240
  • Email ServiceCenterInfo@hennepin.us and include the following information:
    • What type of services you need
    • A phone number where you can be contacted

We will contact you to discuss all service options that may meet your needs.

Mail in services

Drop off services

Drop-off is only to deliver your application or request. No on-site processing is available at this time.

Select a service below for application information. For help, call us at 612-348-8240 or send us an email at license.mg@hennepin.us.

Address

Maple Grove Service Center 
9325 Upland Lane North
Maple Grove, MN 55369 

Phone hours – 612-348-8240

Phones are answered Monday - Friday, 8 a.m. to 4:30 p.m.

Drop off

Drop-off is only to deliver your application or request. No on-site processing is available at this time.

Lobby drop-box

  • Monday - Friday 6 a.m. to 7 p.m.
  • Saturday 6 a.m. to 2 p.m.
  • Sunday - closed
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