Service center information

COVID-19 response

Drop-off or mail-in transactions whenever possible. If you need in-person help, please schedule an appointment. Appointments can be scheduled up to 90 days in advance. If your preferred location is not available, try another.

Walk-in services are not available. Anyone without an appointment will be asked to leave.

All staff and customers must wear a mask or face covering and stay 6 feet apart from others. Do not enter county buildings if you are sick.

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Services

Drop off locations

Drop-off is only to deliver your application or request. No walk-in services are available at this time.

Brookdale drop-box

No pick up service at this location.

Location

Drop-box is outside of the building next to the south entrance.

6125 Shingle Creek Parkway Brooklyn Center, MN 55430

Processing times

Items with be processed in 3-5 business days.

Government center drop-box

No pick up service at this location.

Location

Drop-box is on the A-level, near the door to room A025.

300 South 6th St Minneapolis, MN 55487

Processing times

Most items with be processed in 5-7 business days. Some special licenses can take 2-3 weeks to process.

Maple Grove lobby drop-box

To pickup items, write "pick up" and a phone number on the back of the envelope. We will contact you when your work is ready. Pickup at the drive-thru window Monday - Friday 8 a.m. to 4 p.m.

Location

Drop-box is in the lobby.

9325 Upland Lane North
Maple Grove, MN 55369

Lobby hours

Monday - Friday 6 a.m. to 7 p.m.
Saturday 6 a.m. to 2 p.m.
Sunday - closed

Processing times

Items with be processed in 3-5 business days.

Pickup drive-thru hours

Monday - Friday 8 a.m. to 4 p.m.

Midtown Exchange drop-box

No pick up service at this location.

Location

Drop-box is by the stairs on the green level..

Lower Level (Greenway)
2929 Chicago Ave S
Minneapolis, MN 55407

Processing times

Items with be processed in 3-5 business days.

Ridgedale drop-box

No pick up service at this location.

Location

Drop-box is outside of the building next to the main entrance.

12601 Ridgedale Drive
Minnetonka, MN 55343

Processing times

Items with be processed in 3-5 business days.

Contact information

Phone – 612-348-8240

Phones are answered Monday - Friday, 8 a.m. to 4:30 p.m.

Email

General services and information: servicecenterinfo@hennepin.us

Specific service center locations

Brookdale - license.bd@hennepin.us

Government Center - license.gc@hennepin.us

Maple Grove - license.mg@hennepin.us

Midtown Exchange - license.mt@hennepin.us

North Minneapolis - license.nm@hennepin.us

Ridgedale - license.rd@hennepin.us

Southdale - license.sd@hennepin.us

University of Minnesota - license.gc@hennepin.us

Payment options

We accept the following types of payment for services:

  • Cash (in-person appointments only)
  • Check (payable to Hennepin County Treasurer)
  • Money order (payable to Hennepin County Treasurer)
  • Credit cards (in person and over the phone)
    • Accepted: Visa, Mastercard or Discover Card
    • A 2.49% convenience fee based on the amount charged will be required.

When applicable, additional payment options for online and/or fax transactions are described with each specific service.

Holiday closings

2020 holiday closings

Day Date Holiday
Wednesday 1/1/2020 New Year's Day 2020
Monday 1/20/2020 Martin Luther King Day
Monday 2/17/2020 Presidents Day
Monday 5/25/2020 Memorial Day
Friday 7/3/2020 Independence Day observed
Saturday 7/4/2020 Independence Day
Monday 9/7/2020 Labor Day
Wednesday 11/11/2020 Veterans Day
Thursday 11/26/2020 Thanksgiving Day
Friday 11/27/2020 Thanksgiving Friday
Wednesday 12/23/2020 University of Minnesota - Coffman Union closed
Thursday 12/24/2020 Christmas Eve Day – all centers closing at 2 p.m.
Friday 12/25/2020 Christmas Day
Wednesday 12/30/2020 University of Minnesota - Coffman Union closed 
Friday 1/1/2021 New Year's Day 2021
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