External logins
An external login creates access to an account by a user.
A login creates a burden for the user. This can increase disparities in equity and accessibility. Make sure an external login benefits the user.
Use this guide to determine when to use a login.
Login is not required
- If a statute requires the user to be anonymous
- When the user is only receiving public information
- There are no rules, statutes, or business needs for digital authentication
Login is optional
- When users can choose to use an application anonymously
Login is required
- When a statute, policy, or standard requires it