Report address change

If you have health care assistance, have moved in the past three years, and not reported it, you must update your address so we can reach you when it's time to renew your health insurance. Do it online and on your own time with InfoKeep, a safe and secure website. See details below.

Connect to economic supports

You can now access or renew economic benefits or update your information in minutes, wherever and whenever you need. You can save time by connecting with us online or by phone.

Apply online

Economic supports

This includes food, cash, emergency and child care assistance, and housing support.

Apply at MNbenefits

Health care

This will connect you to health care coverage options in Minnesota.

Apply at MNsure.org

Report your address change

If you’ve moved in the past three years, have not updated your information in our files, or if you will be moving soon it is important to update your information.

Create an account on InfoKeep, a safe and secure website, to update your contact information and upload documents directly to your case. You can also provide the following details on a document for all household members and upload to MNbenefits or send as an attachment to hhsews@hennepin.us.

case number
date of birth
first and last name
social security number
new address
date you moved
phone number
email

Open all

Renew benefits

SNAP and cash

To renew your SNAP and cash benefits, and child care assistance, visit MNbenefits and select the "Apply Now" button. Individuals who are renewing their benefits will follow the same application process as those applying for benefits for the first time.

You will receive the Household Update Form (DHS-8107-ENG) in the mail even if you have already submitted your renewal application online. If you choose to complete the paper forms, once you have filled out and signed the form, return it to Hennepin County by uploading it through your InfoKeep account or to MNbenefits. You can also return it via email, fax or mail. Learn how to submit documents.

Be sure to also send required proof of changes with your case number on each page.

Health care

If you have Medical Assistance (MA), you may need to review your eligibility once a year to see whether you are still eligible. Renewal paperwork and instructions will be mailed out 45 to 60 days prior to the renewal date. Learn more about health care assistance.

Submit forms and update your information

If you’ve moved in the past three years, have not updated your information in our files, or if you will be moving soon, update your contact information on InfoKeep, a safe and secure website.

You can also complete the Change Report Form or provide the following details on a document for all household members:

Case number
Date of birth
First and last name
Social security number
New address
Date you moved
Phone number
Email

Ways to submit forms and documents

Upload to your InfoKeep account
Upload to MNbenefits
Send as an attachment to hhsews@hennepin.us
Fax to 612-288-2981
Mail to Hennepin County Human Services Department, P.O. Box 107, Minneapolis, MN 55440

If you don't have access to these options, there are document drop boxes available at any Human Service Center.

Available drop boxes for residents

Northwest Human Service Center, Brooklyn Center | Map

Main floor lobby 7 a.m. to 5 p.m. weekdays only

Health Services Building, downtown Minneapolis | Map

Main floor lobby 7 a.m. to 6 p.m. weekdays only

West Human Service Center, Hopkins | Map

Inside the building lobby 7 a.m. to 6 p.m. weekdays and 8 a.m. to 2:30 p.m. on Saturdays

South Suburban Human Service Center, Bloomington | Map

Outside building by Hennepin County entrance

South Minneapolis Human Service Center | Map

Outside building near main entrance on Lake Street side of the building

North Minneapolis Human Service Center | Map

Outside building near main entrance

Forms

You can visit http://edocs.mn.gov to download any form.

Learn about benefits programs

Cash assistance

Hennepin County offers programs to supplement families' and individuals' incomes. The type of assistance people receive depends on their life circumstances, family size and type, and other factors. We can help you find the program that works best for you.

Learn about cash assistance.

Food assistance

The Supplemental Nutrition Assistance Program (SNAP) helps people with low income to buy the food they need for sound nutrition and well-balanced meals.

Learn about food assistance.

Health care assistance

Health care assistance can provide coverage for health care expenses.

Learn about health care assistance.

Emergency assistance

When Hennepin County residents are in a financial crisis that poses a direct threat to their physical health or safety, the county may be able to help by providing short-term aid.

Learn about emergency assistance.

Child care assistance

The child care assistance program helps families pay for child care so parents can work, look for a job or attend school.

Learn more about child care assistance.

Technology tools in the community

Other ways to get help

If you don’t have access to an internet connection, there are other ways to interact with us such as using a computer at a Hennepin County Library. Find a Hennepin County library location.

Some county buildings also have digital access points where you can access the internet, and print and scan documents. Find a digital access point.

You have the right to appeal

File an appeal to Health care assistance.

File an appeal to Food assistance.

File an appeal to Cash assistance.

File an appeal to Emergency programs.

Open all