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Hennepin County > Human services > Food assistance

Food assistance

The Supplemental Nutrition Assistance Program (SNAP) helps people with low income to buy the food they need for sound nutrition and well-balanced meals. The program issues its benefits electronically on a card that's used to buy food at local stores.

Apply for benefits

We’re changing the way we serve you by offering services in a way that is more convenient for you. Apply for economic benefits whenever, wherever. Apply online at MNbenefits or call 612-596-1300 during business hours.

Upload documents online

Upload documents directly to your case with InfoKeep, a safe and secure website.

Digital access points

We're also adding technology tools in the community for people who aren't able to access online tools using their own personal devices. Using a digital access point, residents can:

  • Access and complete online applications
  • Scan and print Human Services documents
  • Use a phone to contact a representative
  • Register to vote

Find a digital access point.

  • Food shelves and free food programs
  • Greater Twin Cities United Way
  • Combined application form (DHS)
  • Translation assistance (DHS)

Contact a human services representative

Phone: 612-596-1300

M-F, 8 a.m. to 4:30 p.m.

Toll free

Phone: 844-803-8466

Translation assistance available
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Renew SNAP benefits

To renew your cash benefits, go to MNbenefits and click the Apply Now button. Individuals who are renewing their benefits will follow the same application process as those applying for benefits for the first time.

You will receive the Household Update Form (DHS-8107-ENG) in the mail even if you have already submitted your renewal application online. If you choose to complete the paper forms, once you have filled out and signed the form, return it to Hennepin County by uploading it through your InfoKeep account or to MNbenefits. You can also send your documents to our virtual drop box, or fax or mail them.

  • Virtual drop box: hhsews@hennepin.us
  • Fax: 612-288-2981
  • Mail: Hennepin County Human Services Department, P.O. Box 107, Minneapolis, MN 55440

If you don't have access to these options, there are document drop boxes available at any Human Service Center.

Available drop boxes for residents

Northwest Human Service Center (Brooklyn Center)

Main floor lobby 7 a.m. to 5 p.m. weekdays only

Health Services Building (Downtown)

Main floor lobby 7 a.m. to 6 p.m. weekdays only

West Human Service Center (Hopkins)

Inside the building lobby 7 a.m. to 6 p.m. weekdays and 8 a.m. to 2:30 p.m. on Saturdays

South Suburban Human Service Center (Bloomington)

Outside building by Hennepin County entrance

South Minneapolis Human Service Center

Outside building near main entrance on Lake Street side of the building

North Minneapolis Human Service Center

Outside building near main entrance

Get help buying food while schools are closed (P-EBT program)

Families currently receiving SNAP are automatically signed up

Families that have been receiving SNAP or MFIP benefits since March 18, 2020 do not need to apply. You are automatically receiving the additional $325 per child, which is loaded onto your existing EBT cards.

Check your EBT card balance at EBTedge.

SNAP Employment and Training for participants

The goal of the SNAP Employment and Training Program (SNAP E&T) is to improve the employability, self-sufficiency and well-being of people receiving SNAP food benefits. SNAP E&T is a voluntary program — available to anyone receiving SNAP — and also offers a way to allow people on SNAP to meet the SNAP work requirements.

Trainings offered

  • Certifications and training
  • Job readiness training (e.g., preparing a resume or job application, interviewing skills, how to job search)
  • Life skills training (e.g., decision-making skills, balancing life and work, budget management, family-strengthening skills)
  • Secure resources to get and keep a job (e.g., clothing for job interviews, uniforms, transportation expenses)

Wherever you are on your path to employment, SNAP E&T services are available at numerous locations throughout Hennepin County depending on your interests and career goals.

Work requirements

Some individuals who are between the ages of 19 and 49 may be limited to three months of SNAP benefits every three years unless they are working, or participating in a work or training program 20 hours per week such as SNAP E&T.

Some individuals can be exempt from this requirement due to a disability, care-taking responsibilities for a child under age six, among other reasons. Other restrictions may apply.

Please note that due to COVID-19, there will not be a limit to SNAP for three months every three years until June 2022.

SNAP Employment and Training for providers

Potential providers

In spring 2022, Hennepin County will post a request for proposals (RFP) for SNAP Employment and Training services online through the Hennepin County Supplier Portal with the goal of expanding our network of providers. With the COVID-19 public health emergency, the federal work and time-limit provisions for Able-Bodied Adults Without Dependents (ABAWDs) were waived. However, this waiver is set to end June 30, 2022. It is critical we have enough providers to serve ABAWDs to ensure they can maintain their food benefit.

For questions, contact Colleen Dufek at colleen.dufek@hennepin.us. You can also reach the office at 612-596-1708.

Resources

  • Learn about SNAP Employment and Training from the Department of Human Services
  • SNAP Employment and Training toolkit from the USDA (PDF)
  • Potential provider checklist (PDF)
  • DHS Supplemental Nutrition Assistance Program information
  • DHS Guidance on costs and reimbursements (PDF)
  • DHS Components and activities (PDF)
  • DHS Employment and Training Plan
  • Hennepin County Supplier Portal
  • SNAP Employment and Training potential providers information session (YouTube)

Current providers

Are you already partnering with the county, and have a SNAP Employment and Training contract?

  • View the onboarding guide (PDF)
  • View the guiding principles (PDF)
You have the right to appeal

If you don't agree with an action taken on your case, you have the right to appeal.

File an appeal

There are several options to file.

Call 

  • Minnesota Department of Human Services Appeals office: 651-431-3600 or,
  • Hennepin County Economic Supports office: 612-596-1300  

Submit a handwritten request

Submit a handwritten request to appeal or use the Appeal to State Agency form (DHS-0033 to Hennepin County:

  • Mail
    Hennepin County Human Services Department
    PO Box 107
    Minneapolis, MN 55440
  • Fax: 612-288-2981
  • Online drop box: hhsews@hennepin.us
  • Upload to your account: mnbenefits.mn.gov
  • Drop off: Any Hennepin County Human Service Center drop box 

Submit the Appeal to State Agency form (DHS-0033) to the Minnesota Department of Human Services. Submission instructions on the form. 

Timeline

You may appeal any agency action or benefits lost in the last 90 days. You may appeal a denial of restoration of lost benefits within the past year, and may appeal your benefit amount at any time during a current certification period.

Help while waiting for the appeal

You can continue to receive assistance while waiting for the appeal to be heard. If you lose the appeal, you must pay back any assistance received during that time.

 

 

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