Skip navigation

Cash assistance

Hennepin County offers programs to supplement families' and individuals' incomes. The type of assistance people receive depends on their life circumstances, family size and type, and other factors. We can help you find the program that works best for you.

Apply for benefits

We’re changing the way we serve you by offering services in a way that is more convenient for you. Apply for economic benefits whenever, wherever. Apply online or call 612-596-1300.

Upload documents online

Upload documents directly to your case with InfoKeep, a safe and secure website.

Digital access points

We're also adding technology tools in the community for people who aren't able to access online tools using their own personal devices. Using a digital access point, residents can:

  • Access and complete online applications
  • Scan and print Human Services documents
  • Use a phone to contact a representative
  • Register to vote

Find a digital access point.

Open all

Renewal requirements for SNAP and cash assistance programs have resumed.

How to renew

To renew your cash benefits, go to MNbenefits and click the "Apply Now" button. Individuals who are renewing their benefits will follow the same application process as those applying for benefits for the first time.

You will receive the Household Update Form (DHS-8107-ENG) in the mail even if you have already submitted your renewal application online. If you choose to complete the paper forms, once you have filled out and signed the form, return it to Hennepin County by uploading it through your InfoKeep account or to MNbenefits. You can also send your documents to our virtual drop box, or fax or mail them.

  • Virtual drop box: hhsews@hennepin.us
  • Fax: 612-288-2981
  • Mail: Hennepin County Human Services Department, P.O. Box 107, Minneapolis, MN 55440

If you don't have access to these options, there are document drop boxes available at any Human Service Center.

Available drop boxes for residents

Northwest Human Service Center (Brooklyn Center)

First floor labeled Hennepin County available 7 a.m. to 5 p.m. weekdays only

Health Services Building (Downtown)

Main floor lobby 7 a.m. to 6 p.m. weekdays only

West Human Service Center (Hopkins)

Inside the building lobby 7 a.m. to 6 p.m. weekdays and 8 a.m. to 2:30 p.m. on Saturdays

South Suburban Human Service Center (Bloomington)

Outside building by Hennepin County entrance

South Minneapolis Human Service Center

Outside building near main entrance on Lake Street side of the building

North Minneapolis Human Service Center

Outside building near main entrance

Application and re-certification forms

The following forms are available for residents at Health Services Building (Downtown), Northwest Human Service Center (Brooklyn Center) and West Human Service Center (Hopkins). They will be located on a table near the drop box.

  • Health Care Programs Application for Certain Populations (DHS-3876)
  • MNsure Application for Health Coverage and Help Paying Costs (DHS-6696)
  • Application for Payment of Long-Term Services (DHS-3531)
  • Application for Certain Populations (DHS-3876)
  • Combined Annual Renewal for Certain Populations (DHS-3727)
  • Combined Application (DHS-5223)
  • Minnesota Health Care Programs Renewal for People Receiving Long-Term Care Services (DHS-2128)
  • Minnesota Health Care Programs Renewal (DHS-3418)
  • Household Report (DHS-2120)
  • Combined Six-Month Report (DHS-5576)

You can visit http://edocs.mn.gov to download any form.

Speak to a human services representative

You can get help via phone while Human Service Centers are closed to the public by calling 612-596-1300, Monday – Friday between the hours of 8 a.m. and 4:30 p.m.

The general assistance program provides cash benefits for single adults, ages 18 to 64, who cannot support themselves. Participants must have lived in Minnesota for at least 30 days, be unable to work for at least 45 days, have little or no income or other resources, do not currently receive Supplemental Security Income, and do not have a minor, dependent child living in the household.

  • Older than 55
  • Temporarily or permanently ill
  • Unemployable
  • Learning-disabled
  • Medically certified as having developmental disabilities or mental illness
  • Needed in the home to care for another person
  • Performing court-ordered services
  • Living in group residential housing
  • Displaced homemakers who are full time students
  • Students who are older than 18, learning English at the high school level
  • Youth who are younger than 18 and not living with parent, step-parent, or legal guardian
  • People who have an application or appeal pending for disability benefits with the Social Security Administration

Acceptable personal assets

The asset limit for General Assistance is $10,000.

The following assets could count towards the asset limit:

  • Cash
  • Bank accounts (such as checking and savings accounts, debit cards, money market accounts, and matured certificates of deposits)
  • Stocks and bonds that can be accessed without a financial penalty
  • Vehicles (1 vehicle is excluded per assistance unit member who is age 16 or older)

Emergency programs

Emergency general assistance may provide assistance once a year for eligible individuals or families who are in a crisis situation. Emergency help may be provided for past-due rent or mortgage, utility bills, moving expenses, transportation costs, vital home repairs, appliance replacement or repair.

Fill out an application

Be aware that your benefits will not start until your paperwork is received and processed. Depending on the program for which you are applying, an interview may be required before your application can be processed.

To apply for assistance, fill out an online application or print the combined application form and mail it back to the address below. You may also call 612-596-1300 to have a form mailed to you.

Get a translated form from DHS.

You can mail the form to P.O. Box 107, Minneapolis, MN 55440.

Get help applying

You may have someone else apply for you or help you fill out your application. On the application, you can designate an “Authorized Representative” who has permission to complete the application process on your behalf.

If you are in the hospital or homebound, please call 612-596-1300 for assistance.

Get the right help

Applicants or clients who do not agree with an action taken on their cases have the right to appeal. A Hennepin County human services representative can help file the appeal forms.

If you ask for the appeal promptly, you can continue to receive assistance while waiting for the appeal to be heard. However, if you lose the appeal, you must pay back any assistance received during that time.

You may bring an attorney, advocate, friend, or relative to the appeal hearing. The State of Minnesota will send a written decision to you after the hearing. Contact the Minnesota Department of Human Services appeals office at 651-431-3600 or Hennepin County appeals representative, Jonathan Miller, at 612-543-5560.

Diversionary work program

We offer cash support and other resources to low-income families for as long as four months to help them actively look for jobs. The goal of the diversionary work program is to stabilize incomes so families do not need to apply for broader benefits from the Minnesota Family Investment Program (MFIP).

Participants work with a job counselor to develop an employment plan before benefits can be issued. In a two-parent family, both must participate, and each family member must have a social security number or an application for one.

Participants may also be eligible for other programs, including food support, health care programs, child care assistance and child support.

Enrollment in the diversionary work program generally is required before participation in the Minnesota Family Investment program, with the following exceptions:

  • Child-only cases
  • A one-parent family that includes an infant younger than 12 weeks (this is a one-time exception)
  • A minor caregiver without a high school diploma or its equivalent
  • A caregiver who is older than 60, or a caregiver 18 or 19 years old without a high school diploma or its equivalent, who chooses to have an employment plan with an education option
  • A family with a parent who already has received diversionary work program or Minnesota Family Investment Program benefits within the past 12 months

The amount of each family's cash grant depends on the number of people in the family, monthly household needs, personal needs allowance, and countable income. Applicants must provide verification of expenses including phone, rent/mortgage, and utilities.

Once a grant amount has been determined, increases in income generally will not decrease the benefit, if the initial benefit amount was based on the best information available at the time. These benefits do not count toward the MFIP 60-month lifetime limit.

Minnesota Family Investment Program (MFIP)

We help families by providing a cash income supplement, helping with food support, child care costs, health care coverage, and employment services. The goal is to reduce long-term public assistance use and to encourage personal responsibility.

Families may be referred when they first apply for assistance or after they finish four months of the diversionary work program. It can take up to 30 days to process an MFIP application. Benefits are limited to 60 months.

MFIP supports work. The program provides help with child care costs and medical coverage, in some cases as long as a year after the family transitions out of the program. Income-earning families also may receive additional incentives.

MFIP encourages personal responsibility. For most participants, program expectations include developing an employment plan with an employment services counselor. Failure to cooperate with program requirements can result in sanctions. The program has 60-month lifetime limit.

Household asset limits

The asset limit for the Diversionary Work Program and Minnesota Family Investment Program is $10,000.

The following assets could count towards the asset limit:

  • Cash
  • Bank accounts (such as checking and savings accounts, debit cards, money market accounts, and matured certificates of deposits)
  • Stocks and bonds that can be accessed without a financial penalty
  • Vehicles (1 vehicle is excluded per assistance unit member who is age 16 or older)

MFIP orientation video

Watch this video to complete the MFIP orientation requirement.

Refugee cash assistance is administered by metropolitan area resettlement agencies. To apply for assistance, refugees should contact the agencies that resettled them. It is available for immigrants' first eight months in the United States. When that period ends, they may apply for other assistance programs.

Eligibility

Refugees are defined by the Immigration and Nationality Act (INA). These include people who have been

  • Admitted as refugees under Section 207, or
  • Paroled as refugee or asylee under Section 212(d)(5), or
  • Granted asylum under Section 208, or
  • Cuban and Haitian entrants, or
  • Admitted as Amerasian under Amerasian Homecoming Act, or
  • Victims of trafficking certified by the Office of Refugee Resettlement

Applicants also must be

  • Single adults 18 years or older, or
  • Married couples without children, or
  • Pregnant women and their spouses, until they meet eligibility requirements for the Minnesota Family Investment Program, or
  • Adults who are disabled or older than 65, until they are eligible for Supplemental Security Income (SSI).

Requirements

Participants who are disabled or 65 years or older are required to apply for Supplemental Security Income.

Health care assistance for refugees

Refugees receiving benefits are automatically eligible for refugee medical assistance if they are not already eligible for Medical Assistance (MA).

Assured Access provides a list of clinics that charge for medical services on a sliding fee scale.

Minnesota supplemental aid provides cash assistance to individuals who are over 18 and have been certified blind or disabled by the Social Security Administration, or singles and couples who are 65 years or older.

People who are blind or disabled must also be eligible to receive Supplemental Security Income (SSI) or retired survivors disability insurance, or they must be certified as totally and permanently disabled by the State Medical Review Team.

Minnesota supplemental aid may be added to federal Supplemental Security Income to meet the personal needs of eligible people living independently.

Eligible recipients who move into licensed facilities for the mentally ill, developmentally disabled, or for people with other disabilities may also be eligible to have monthly facility costs paid by the group residential housing program.

Open all
Top