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Service center information

We provide services relating to driver's licenses, motor vehicles, vital records and DNR registrations.

Services vary by location. Select a location below for information.

Tell us how we're doing

Passports

  • We no longer process passport applications.
  • Effective January 1, 2016 we no longer provide passport photos.

Enhanced driver's license (EDL) or identification card (EIC)

To obtain either an EDL or an EIC you must apply at a state driver's license exam station. For locations and information see Minnesota Driver and Vehicle Services - EDL or call 651-297-2005.

Standby process

Toward the end of our business day you may be given a ticket stamped "standby." We will make every effort to serve those with a "standby" ticket before closing, but cannot guarantee service.

We are sorry for any inconvenience this may cause you.

How to minimize wait times

Find your appointment time at a service center
Make an appointment at a service center

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.
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Brookdale Service Center

6125 Shingle Creek Parkway
Brooklyn Center, MN 55430
Map

Email us at license.bd@hennepin.us

Office hours

  • Monday - Friday 9 a.m. - 6 p.m.
  • Saturday 9 a.m. - 2 p.m.
  • Closed Sundays and holidays

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center 
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Government Center Service Center

300 South 6th St
A Level, Suite A025
Minneapolis, MN 55487
Map

Email us at license.gc@hennepin.us

Office hours

  • Monday - Friday 7:30 a.m. - 4:30 p.m.
  • Closed Saturdays, Sundays and holidays

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Maple Grove Service Center

9325 Upland Lane North
Maple Grove, MN 55369
Map

Email us at license.mg@hennepin.us

Office hours

  • Monday 8 a.m. - 7 p.m.
  • Tuesday to Thursday 8 a.m. - 5 p.m.
  • Friday 8 a.m. - 4 p.m.
  • Closed Saturdays, Sundays and holidays

Drive thru hours

  • Monday to Friday 9 a.m. - 3:30 p.m.
  • Closed Saturdays, Sundays and holidays
  • May unexpectedly close during windy conditions or bad weather

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Midtown Exchange Service Center

Lower Level (Greenway)
2929 Chicago Ave S
Minneapolis, MN 55407
Map

Email us at license.mt@hennepin.us

Office hours

  • Monday - Friday 9 a.m. - 6 p.m.
  • Closed Saturdays, Sundays and holidays
  • MN driver's license written test hours: Monday - Friday 9 a.m. - 4:40 p.m.

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

North Minneapolis Service Center

1001 Plymouth Ave N
Minneapolis, MN 55411
Map

Email us at license.nm@hennepin.us

Office hours

  • Monday - Friday 8 a.m. - 4 p.m.

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center 
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Ridgedale Service Center

12601 Ridgedale Drive
Minnetonka, MN 55343
Map

Email us at license.rd@hennepin.us

Office hours

  • Monday - Friday 9 a.m. - 6 p.m.
  • Saturday 9 a.m. - 2 p.m.
  • Closed Sundays and holidays

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location

Southdale Service Center

1225 Southdale Center
Edina, MN 55435
Map

Email us at license.sd@hennepin.us

Office hours

  • Monday - Friday 9 a.m. - 6 p.m.
  • Saturday 9 a.m. - 2 p.m.
  • Closed Sundays and holidays

Phone hours — 612-348-8240

  • Phones are answered Monday - Friday 8 a.m. - 4:30 p.m.
  • "Office hours" and "phone hours" are not the same

How to minimize wait times

Find your appointment time at a service center
Make an appointment

Check current wait times at each service center

  • Appointments provide priority service, but a short wait may be necessary.

Services available at this location 

University of Minnesota

Coffman Memorial Union
Ground floor near the Great Hall
300 Washington Ave SE
Minneapolis, MN 55455-0110
Map

Email us at license.gc@hennepin.us

Office hours

  • Wednesdays 10 a.m. - 2 p.m.

Phone hours — 612-348-8240

  • Monday - Friday 8 a.m. - 4:30 p.m. (answered at a different location)
  • This location is closed the last two weeks of December

Payment options

  • Check (made payable to Hennepin County Treasurer), cash, MasterCard, Visa or Discover Card

Services at this location

Applications are accepted for the following. The certificate, license, tabs or plates will be issued and mailed to you at a later date.

Applications are accepted and the transaction is completed on site for the following services. 

Payment options

Our service centers accept the following types of payment for services:

  • Cash
  • Check (payable to Hennepin County Treasurer)
  • Money order (payable to Hennepin County Treasurer)
  • Credit cards
    • Accepted: Visa, Mastercard or Discover Card
    • A 2.45% convenience fee based on the amount charged will be required.

When applicable, additional payment options for online and/or fax transactions are described with each specific service.

Exception

  • In person payment of property taxes
    • Cash or check (payable to Hennepin County Treasurer) only

Holiday closings

2016 holiday closings

Day

Date

Holiday

Friday 1/1/2016 New Year's Day 2016
Monday 1/18/2016 Martin Luther King Day
Monday 2/15/2016 Presidents Day
Monday 5/30/2016 Memorial Day
Monday 7/4/2016 Independence Day - all centers closed
Monday 9/5/2016 Labor Day
Friday 11/11/2016 Veterans Day
Thursday 11/24/2016 Thanksgiving Day
Friday 11/25/2016 Thanksgiving Friday
Wednesday 12/21/2016 University of Minnesota location only - holiday break
Monday 12/26/2016 Christmas Day (observed)
Wednesday 12/28/2016 University of Minnesota location only - holiday break
Monday 1/2/2016 New Year's Day 2017 (observed)
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