Property taxes may be paid with Visa, MasterCard, American Express or Discover credit cards or with Visa or MasterCard debit cards through Paymentus Corporation.
There are fees associated with using credit or debit cards.
Use the Paymentus website or their automated phone system at 1-877-626-0017 to make a payment.
Frequently asked questions
Q. Why does Hennepin County charge a fee for credit card transactions?
A. The fees are charged by the company we use to handle credit card transactions. Hennepin County does not charge a fee nor does it receive any of the fee amounts charged to you.
Q. Why doesn't Hennepin County handle their own credit card transactions and eliminate the fee?
A. Minnesota Statute allows the counties to accept credit cards for payment of real-estate taxes but specifies that any fees charged by the credit card companies must be passed on to the taxpayer and not paid by the county.
Q. I don't have to pay a fee when I use my credit card anywhere else. Why do I have to now?
A. There is always a fee charged by the credit card company, for the "loaning" of the money for 30 days. In private industry the merchant pays the fee but is able to recover the cost by increasing the price of their products.
Q. If Hennepin County doesn't receive the fee amounts, who does?
A. The fee that is paid is divided between the credit card company and the third party (Paymentus in this instance). The county only gets the property tax payment. We receive none of the convenience fee.
Q. Then why offer this service?
A. This is a service that taxpayers have requested for several years. Since we are prohibited from paying the fee, the only way we can offer credit cards as a payment option is to go through a third party.
Q. Are there any other payment options I can use that don't charge a fee?
A. There are no fees associated with our other payment options.