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Hennepin County > Human services > Child support

Child support

Every child needs financial and emotional support from both parents. Child Support helps ensure children receive basic support, medical care and child care.

The county works with both parents to provide child support. We serve families of all compositions.

We can help you by phone, email and online.

Hennepin County Child Support provides four primary services:

  • Establish paternity, including genetic testing
  • Establish court orders for child support
  • Collect child support and enforce court orders
  • Help families modify court orders when things change

The child support office does not:

  • Provide legal advice about separation or divorce
  • Resolve parenting time or custody issues
  • Enforce spousal maintenance
  • Oversee collection of unpaid bills
  • Track your child support case
  • Upload documents to a case with InfoKeep, a safe and secure website
  • Learn about legal aspects from the state court system
  • Learn the basics from the Minnesota Department of Human Services

Contact

child.support@hennepin.us

Phone: 612-348-3600

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Apply for services

Apply for services in the county where you live or which issued a court order for child support.

If the custodial parent receives public assistance

The case automatically goes to the child support office.

If the custodial parent does not receive public assistance

Ways to complete the application

Apply online

  • View the application.

Download and mail an application

  • English
  • Hmong
  • Spanish
  • Somali

Call us

Call 612-348-3593 and leave your name and address. We will mail you an application packet.

Income withholding only services

If you want to apply for income withholding only services, please complete and provide the following items:

  1. Income withholding-only services application
  2. Income Withholding for Support (IWO) order – OMB 0970-0154
  3. A copy of the court order

The county child support office will use this information to process income withholding.

For an explanation of limited services our agency can provide and the applicant's responsibilities see Income withholding only services – HENN294 (PDF, 1MB).

Mail the completed application and any needed supporting documents

If you submit the application online, mail copies of all court orders regarding paternity, child support or divorce decrees.

Otherwise, include this information with your application and mail to:

Hennepin County Child Support Services
300 South 6th St MC 890
Minneapolis, MN 55487

After you submit your application

Your completed application may take up to 20 days to process. We will contact you if we need more information or when you have been assigned a worker.

Establish paternity

Establishing paternity means to make the biological father the legal father.

If the mother is married at the time of birth, Minnesota law presumes that she and her spouse are the legal parents of the child.

If the mother is unmarried at the time of the child’s birth, Minnesota law recognizes her as the legal parent. She has sole physical and legal custody until there is a court order stating otherwise.

Two ways to establish paternity if the parents are not married to each other

Recognition of parentage

If the mother is not married to anyone else, the parents can sign and file a Recognition of Parentage with the Department of Vital Statistics. This can only be used if the parties are the biological parents.

If the mother is married to someone else who is not the father, he can sign a document called a “non-paternity joinder.“ Filing the joinder at the Department of Vital Statistics together with the Recognition of Parentage establishes paternity. This only applies if the child is less than one year old.

Court action

A court action to establish paternity can be started by the mother, father, or the child support office.

Genetic testing

Genetic testing is encouraged prior to signing a Recognition of Parentage or admitting paternity.

The child support office can help you:

  • With the Recognition of Parentage form
  • Begin the paternity court process
  • Arrange for genetic testing if either party applies for child support services or if the child receives public assistance

If either the mother or the alleged father has any doubts about who the biological father is, they should have genetic testing done before admitting paternity.

More information

State courts

  • Help topics – paternity
  • Help topics – child custody and parenting time

Minnesota Department of Human Services

  • Establishing parentage
How child support works

Three types of child support

Basic support

Basic support is for expenses relating to the child's basic needs, such as housing, food, clothing and transportation.

Medical support

Medical support may include health care coverage (which may include dental and vision coverage); or to reimburse the government if the child is on Medical Assistance; or to pay a portion of the child’s uninsured, unreimbursed medical or dental costs.

Child care support

Child care support is for child care costs.

How support is set

Support is determined using both parents' monthly gross income and court ordered parenting time. If both parents agree on a child support amount, the child support office may help make the agreement official with a court order.

If a parent is required to support more than one family, the child support office must send payments to all of the families who are owed support.

Medical and child care costs are divided between the parents, based on each parent’s income.

Getting clarity on the child support

Use the State of Minnesota’s parenting time calendar to count the number of court-ordered overnights each parent has with their children when parents don't live together. Then, estimate your child support with the State of Minnesota’s guidelines calculator. For an accurate estimate, you will need good information about the other parent's finances.

How parents pay

Income withholding is the most common way of paying, where support is taken directly from the parent’s paycheck. Employers are required to report all new hires, which helps the child support office know when to withhold income. It may take as long as 45 days to receive an initial payment from a new employer.

If income withholding is not an option, you may choose from several payment options: online using Minnesota Child Support Online, with cash using PayNearMe or MoneyGram; mail; or through automatic withdrawal.

Do not send your child support payment directly to the custodial parent. The Minnesota Child Support Payment Center needs a record of the payment.

More information on payment options

  • Child support payment options – English
  • Child support payment options – Hmong
  • Child support payment options – Somali
  • Child support payment options – Spanish

How parents receive payments

The Minnesota Child Support Payment Center sends collected support to the parent within two days of receipt. You may choose to receive support by direct deposit into a checking, savings or stored value card account.

Missed or late payments

If a parent does not make their payment on time, the child support office may take the following actions:

  • Suspend the person’s driver’s and occupational licenses
  • Intercept income and property tax refunds and lottery winnings
  • Report unpaid balances to credit bureaus
  • Refer a case for criminal prosecution

If your situation changes, such as job loss, it is critical you contact your child support worker to discuss possible solutions.

Request changes to child support

Either parent can request changes to the amount due. But that’s only possible if one’s financial situation or the child’s living arrangement changes substantially.

Requesting a change

File a motion with Hennepin County District Court

  • You may file a motion to modify your support order. There is a fee, but it can be waived under some situations.
  • You may hire an attorney, but one is not required. If you do hire an attorney, you must notify the child support office.
  • Find forms on the Minnesota Judicial Branch website.

Request county review

Hennepin County’s child support office can review your order to determine if it meets requirements for changes. A review could result in an increase or decrease in child support payments. Learn about changing a child support order.

Request a review with one of these options:

Option 1

Call or write your child support worker.

Option 2

Complete and submit a Financial Statement or an online Financial Statement through Child Support ezDocs.

Option 3

Complete and submit a Medical Modification Information Sheet or online through Child Support ezDocs.

When child support ends

Most cases close when a child turns 18 or has graduated from high school (whichever is later) and the parent has made all payments.

The parent who applied for services can request to close a case when:

  • Neither parent owes public assistance debts
  • The custodial parent does not receive Minnesota Family Investment Program (MFIP) payments, Medical Assistance or child care assistance
  • The court has determined that payment of support directly to the custodial parent is in the best interests of the child or children

To close a case, call your child support worker or complete the form Request to Close Support Case and mail to:

Hennepin County Child Support Services
PO Box 1234
Mpls, MN 55440-1234

Legal representation for parents

Parents disputing paternity or involved in a child support contempt matter can get legal representation.

Learn about free lawyers for eligible clients.

Manage your case online

Use Minnesota Child Support Online, a secure website that that allows users to review and exchange information with the Minnesota Department of Human Services Child Support Division.

Connect to Minnesota Child Support Online.

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