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Adult protection services

Emergency reports

Do not use email in emergency situations or to make a vulnerable adult report.

For an immediate response — 24 hours a day, seven days a week — call 1-844-880-1574 to reach the Minnesota Adult Abuse Reporting Center.

About adult protection

A vulnerable adult is any person 18 years of age or older who receives services from a licensed health care facility, or home care or personal care assistance provider in Minnesota, or who requires assistance to provide for his or her own care. This person also is unable or unlikely to report maltreatment because of a physical or mental limitation.

A vulnerable adult is a victim of maltreatment when she or he is subjected to abuse, neglect or financial exploitation.

The Minnesota Adult Abuse Reporting Center refers maltreatment reports to the lead investigative agency within the appropriate jurisdiction: Hennepin County Adult Protection Services, the state Office of Health Facility Complaints, the Minnesota Department of Human Services Licensing Division, or law enforcement, depending on where the maltreatment occurred and whether or not criminal activity is suspected.

For general questions about Hennepin County's Adult Protection Services, call 612-543-9912, or write to