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Continuum of Care partnership to end homelessness

The Continuum of Care coordinates the countywide effort to prevent and end homelessness. This effort addresses homelessness at all levels. It includes elected officials, housing and service providers, advocates, and people who’ve experienced homelessness.

If you visit county buildings

Required face coverings

  • All visitors to Hennepin County buildings are required to wear face coverings that cover both mouth and nose.
  • Face coverings can include a paper or disposable face mask, a cloth face mask, a scarf, a bandanna, a neck gaiter, or a religious face covering.
  • A face shield alone is not sufficient. Visitors who wear a face shield are required to wear a face covering underneath it.

If you are sick

Do not enter the building if you are sick or experiencing any of the following symptoms:

  • Fever
  • Cough
  • Shortness of breath or difficulty breathing
  • Chills
  • Headache
  • Muscle pain
  • Sore throat
  • New loss of taste or smell

Physical distance

Maintain 6 feet or 2 meters of physical distance.

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More spaces becoming available this winter for people experiencing homelessness

Partners from the City of Minneapolis, Hennepin County and State of Minnesota are coming together to encourage people experiencing unsheltered homelessness in Hennepin County to come inside as winter weather arrives.

Learn about efforts around housing in 2020 (DOCX).

Read more about the efforts to expand housing.

Help for people experiencing homelessness

Emergency shelter response

Hennepin County has been preparing to prevent and respond to the spread of COVID-19 among our most vulnerable residents, including those experiencing homelessness. The county continues to work with several area hotels and service providers to provide alternate housing for high-risk and sick residents who cannot isolate on their own.

Hennepin County first acted to establish alternative accommodations for high-risk residents at area hotels on Tuesday, March 17. To date, the county has allocated more than $6 million for protective and isolation housing for vulnerable residents.

We are supporting about 400 people in protective housing facilities. We are continuing our work with residents to transition from the hotel into permanent housing. The hotel program is a crisis response to COVID-19 and is not sustainable indefinitely. Our goal is that none will return to shelter, but all will transition into permanent housing.

Connections to shelter and health care


According to Hennepin County policy, shelter is available to all families experiencing homelessness. To access shelter or get help avoiding homelessness, call the Shelter Team at 612-348-9410.

Single adults

Hennepin County partners with community shelter providers to offer shelter to adults without children. To access shelter, call Adult Shelter Connect at 612-248-2350.

Health care

If you do not have a regular doctor, call Health Care for the Homeless at 612-348-5553.

Legal guidance and resources for renters

Get help keeping up with rent

If you are having trouble paying rent due to COVID-19, you may be eligible for emergency rent assistance. Learn more.

Know your rights

While evictions are not currently allowed under Governor Walz's Peacetime Emergency order, rent is still due. has compiled helpful information about renters' rights during the pandemic and has legal aid available. Learn more.

Find resources in the community

County resource helpline

If you're affected by COVID-19, you can call this number for help with clothing, financial assistance, grocery and household supplies, medical care and equipment, or medication. You can get help in different languages.

  • 612-348-3000
  • 8 a.m. to 4:30 p.m.
  • Monday through Friday

Bathroom, handwashing and shower facilities

Bathroom and handwashing

Bryn Mawr Meadows Park – 601 Morgan Avenue South, Minneapolis
8 a.m. to 2 p.m.

Dignity Center – 425 Groveland Avenue, Minneapolis
Monday, Wednesday, Friday: 9 – 11:30 a.m.

Hennepin County Government Center – 300 – 6th Street South, Minneapolis
Monday – Friday: 6 a.m. to 6 p.m.

Marshall Terrace Park – 2740 Marshall Street Northeast
8 a.m. to 2 p.m.

Mueller Park – 2509 Colfax Avenue South
8 a.m. to 2 p.m.

South Hennepin County Human Service Center – 2215 East Lake Street, Minneapolis
Monday – Friday: 7 a.m. to 9 p.m.

Peace House Community – 1816 Portland Avenue

Weekdays Noon to 3 p.m.

Willard Park – North 17th Avenue, Minneapolis
8 a.m. to 2 p.m.

Bathroom, handwashing and shower

House of Charity – 510 – 8th Street South, Minneapolis
Weekdays, 9 a.m. to 1 p.m.

Catholic Charities Adult Opportunity Center – 740 – 17th Street East, Minneapolis
Monday – Friday: 7 a.m. to 3 p.m.; Saturday: 7 a.m. to 1 p.m.

Handwashing stations

MPLS DID map sites:

Hygiene stations

These include portable toilets, handwashing stations, sharps containers, and trash receptacles.

Portable bathroom

Target Field Station – Metro Transit – 335 – 5th Street North, Minneapolis

The Commons Park – Minneapolis Park Board – 425 Portland Avenue South, Minneapolis

Portable bathroom and handwashing

Breakthrough Ministries – 1000 Currie Avenue, Minneapolis

MPLS DID and Salvation Army – 1000 Currie Avenue, Minneapolis

Childcare, rent and food applications

If you already receive cash, SNAP or health care you can keep getting benefits with no additional paperwork

Find current service information provided by Hennepin County, visit our COVID-19 response page.


Apply for cash assistance online through the Supplemental Nutrition Assistance Program (SNAP), child care or emergency assistance at ApplyMN.

By phone

Apply by phone or get an application mailed to you at 612-596-1300.

Other ways to submit documents

Fax 612-288-2981 or for child care assistance documents fax 612-288-2982. In many cases, paperwork can wait until after the crisis.

Drop boxes

For urgent items, use a drop box:

Domestic Abuse Service Center

Advocacy, orders for protection and safety planning services.

  • Call 612-348-5073
  • Government Center room A0710 – if needed, stop by. There is a conference room with phones to call the services number: 612-348-5073.

Day One Domestic Abuse, Sexual Assault and Human Trafficking Crisis Line

Emergency shelter access

Single adults

The Adult Shelter Connect office is located at St. Olaf (215 – 8th Street South, Minneapolis).

Reservations are required (no walk ins). Call 612-248-2350 to make a reservation.


Call 612-348-9410

Phone hours:

  • Monday through Friday: 8 a.m. – 11 p.m.
  • Weekends and holidays: 1 – 11 p.m.
  • After hours: Call 211 (mobile: 651-291-0211) and ask for the after-hours shelter team




If you need immediate help with food, help applying for food benefits (SNAP) and free meals near you, visit

If you don’t have internet access, call 1-888-711-1151.

  • During school closures – Minneapolis Public Schools:
  • Download “Free Meals for Kids” mobile app – this app helps families and kids in need to find and access free food at sites across Minnesota. The app is powered by GPS and shows locations of sites that are providing food with days and hours of distribution. It also shows the distance and directions to the nearest site.
  • Give Me The Mike – a growing list of programs and restaurants offering food to families in MN

House of Charity

Dignity Center

Plymouth Congregational

Healthcare for the Homeless

Call 612-348-5553 to:

  • Access isolation and quarantine spaces if you are sick
  • Speak with a nurse
  • Get guidance for medical professionals and shelter providers
  • Speak with a social worker
  • Discuss mental health needs with a professional
  • Get information about health insurance and benefits
  • Learn more about Healthcare for the Homeless


Low and no-cost internet.

Landlord-tenant mediation

Legal help

If you need legal assistance with housing, finance, work, benefits, or another matter:

Rent and emergency housing assistance for Hennepin County residents

  • Hennepin County residents who have been financially harmed by COVID-19 can get emergency rental assistance.
  • Hennepin County residents looking to receive help in applying for housing assistance and other housing related services: Tenant Resource Center: 612-302-3180
  • Single adults: Catholic Charities Opportunity Center: 612-204-8273
  • Families: St. Stephen's Human Services: 612-870-2298
  • Youth (under 24) and young families: YMCA Youth Intervention Services: 763-493-3052
  • American Indian families: Minnesota Indian Women’s Resource Center: 612-728-2026
  • North Minneapolis residents: Northpoint Health and Wellness: 612-767-9500. 1256 Penn Avenue North (Suite 5300), Minneapolis

Unemployment insurance

  • If your work hours have been reduced or eliminated, apply for unemployment insurance from the State of Minnesota. The usual waiting period has been waived.
  • If you are sick, quarantined, or home because of an outbreak at your work, you qualify for unemployment.
  • If you stay home due to lack of child care, you may qualify for unemployment.

To apply:

  • English, Spanish, Somali, or Hmong speakers apply online.
  • If you don’t speak English, Spanish, Somali or Hmong or don’t have internet access, call 651-296-3644 and press 1 to request an interpreter


Utility companies will work with you on service disconnections and late fees.

  • Xcel Energy (electricity) 1-800-895-4999.
  • CenterPoint Energy (gas) 1-800-245-2377

Sign up for updates about health information for shelter providers.

Health information for shelter providers

Addressing and preventing the spread of COVID-19 in your facility

Full guidance from the Minnesota Department of Health (MDH)

Shelter staff with symptoms now eligible for COVID-19 testing through Hennepin Healthcare

  • Hennepin Healthcare has expanded eligible groups who qualify for COVID-19 testing to include staff with respiratory symptoms who work at homeless shelters or homeless drop-in centers.
  • People experiencing homelessness living in congregate settings were previously identified as a priority population for testing.
  • Learn more about Hennepin Healthcare's priority population for testing (PDF)

If a resident has symptoms of COVID-19

  • If a resident seeking shelter has flu-like symptoms, including a fever or cough, call Health Care for the Homeless at 612-348-5553. A nurse will help determine next steps.
  • Move them to a separate space within the facility to safely isolate them from other residents and wait while alternative accommodations are arranged.

How high-risk people living in congregate shelter settings are being protected

  • The most important step Hennepin County's shelter response team has taken so far to protect our shelter populations is relocating 231 people identified as high-risk out of our congregate shelter settings into separate accommodations.
  • Staff are working with Healthcare for the Homeless on an ongoing basis to identify especially vulnerable residents, including seniors and people with underlying health conditions, and move them to separate accommodations when possible.

What Minnesota's 'stay-at-home' order means for shelter providers

  • Shelter providers and other staff supporting homelessness programs are considered essential workers under Governor Tim Walz's executive order asking Minnesotan's to stay home unless absolutely necessary. At this time, Hennepin County understands that essential staff whose jobs require them to leave their home are not required to carry a letter or any other type of documentation.
  • County staff will continue to monitor this question and update this list with further or different guidance as it comes.

What Governor Walz's executive order to stay at home mean for people experiencing homelessness

  • People without a home are exempt from the restrictions in Executive Order 20-20, and they may move between emergency shelters, drop-in centers, and encampments. Read the full executive order (PDF).

How to get additional supplies for your facility such as masks, hand sanitizer, disinfectant wipes or thermometers

How to prevent the spread of misinformation about COVID-19 in the homeless community

The Centers for Disease Control and the Minnesota Department of Health offer posters and fact sheets you can post and distribute to keep residents informed.

Statewide coordination of COVID-19 response for people experiencing homelessness

  • Providers of services, assistance, and housing for people experiencing homelessness in our community are invited to participate in statewide coordinating webinars on COVID-19 and homelessness.
  • Join staff from counties, tribal nations, continuums of care for the homeless, and other community providers in Minnesota to hear regular updates on the state and local response to COVID-19.
  • Webinars will take place each Wednesday, from 1-2 p.m., beginning Wednesday, March 25. Only one person per agency or program should participate in the webinar.
  • Join the webinar and view webinar materials.

Continuity of operations planning

  • Partners and providers are encouraged to review or develop Continuity of Operations Plans (COOP) to ensure that services to residents continue if the availability of provider staff is limited by the spread of COVID-19 in the community.
  • For more resources on developing a COOP, visit

Guidance for in-person service delivery

  • The State of Minnesota sets requirements regarding in-person visits for most services.
  • Providers should watch for communications from the State of Minnesota. Hennepin County is working closely with the State of Minnesota and will share updates as further guidance becomes available. Visit for updates and resources for remote service delivery.

Waivers under peacetime emergency authority, Executive Order 20-12

  • Under the Governor’s Emergency Executive Order 20-12, the Minnesota Department of Human Services has temporary authority to waive or modify requirements so that the agency and its partners can continue to provide essential programs and services during the COVID-19 pandemic.
  • A list of all waivers and modifications currently in effect is posted at the DHS website. It will be updated as necessary. We encourage you to monitor the DHS website and DHS bulletins.

Child care for homelessness support staff

  • As part of the response to the spread of COVID-19, Minnesota Governor Tim Walz has directed schools to provide free child care for emergency workers, including key staff from homelessness programs and emergency shelters. View the full list of qualifying emergency workers (PDF)
  • The Minnesota Department of Education is providing direction to school districts on this process. To arrange free childcare, emergency workers should contact their school district directly. Additional up-to-date information can be found on the Minnesota Department of Education's webpage.

Questions and updates

Please check this page, as well as for updates and send questions to

Additional guidance for housing and service providers

All populations

Coordinating access to homeless prevention resources

Transparent, easy access to prevention resources are critical to helping people avoid eviction or homelessness.

Community agencies in Hennepin County intend to lift the burden of navigating the system off of people in crisis. People with highest needs will be able to access the most appropriate resources for their housing stability.

Using a multi-pronged, diversion-focused approach (PDF) that provides virtual and physical (community-based) tenant resources, we intend to coordinate community-based prevention resources. In addition workforce and county-administered prevention programs will be a critical part of the system.

Contact: Heidi Boyd at

Supporting Partnerships for Anti-Racist Communities (SPARC)

People of color are dramatically more likely than white people to experience homelessness in the United States. SPARC is a national movement, led by the Center of Social Innovation, that addresses racial disparities through action and research. Hennepin County has joined 6 other communities in an effort to begin a national conversation about racial equity in the homelessness sector.

Contact: David Hewitt at

Chronic Index

The 'Chronic Index' is a by-name list of people who are experiencing chronic homelessness in Hennepin County (HC) based on Homeless Management Information System (HMIS) and provider data. The chronic index is utilized in the Coordinated Entry System (CES) as the primary method of prioritization. The list is maintained Hennepin County Office to End Homelessness. To learn more, click here: Chronic Index

Contact: Mark Legler at

Single adults

Built for Zero

This is a national effort led by the nonprofit Community Solutions. The goal is to end chronic homelessness in Hennepin County using incremental change and current resources.

Hennepin County has participated since June 2018. A small internal team creates and manages goals and projects.

Contact: Danielle Werder at


Minor Connect

This program aims to create more effective services for homeless youth ages 15-17.

So far, the program has worked with over 60 youth. We work to reunify minors with their families. We also work to connect them to appropriate resources, shelter and housing.

Partners are the Minnesota Department of Human Services, Hennepin County, and local organizations serving youth experiencing homelessness.

Contact: Paul Minehart at


Family Shelter Diversion

This program gets families into stable housing without first having to use a shelter.

Since it started in July 2018, the program has diverted 46 families from shelters.

Catholic Charities runs the program, under a contract with the county. The county’s shelter team refers the families to the program.

Contact: Casey Schleisman at

Stable Homes, Stable Schools

This program will provide rental assistance to families.

Fifteen K-8 Minneapolis public schools serving high-need families will do most referrals. Rental assistance could help up to 320 families, including almost 650 students. Families will also receive housing readiness and ongoing support. Rental assistance could last up to three years and possibly longer.

Families will also receive services depending on funding.

Partners are the City of Minneapolis, Hennepin County, Minneapolis Public Schools and Minneapolis Public Housing Authority.

Contact: Casey Schleisman at

Completed Planning and Initiatives

Ten-year plan to end homelessness (PDF)

Heading Home Hennepin annual update 2017 (PDF)

Stable Families Initiative outcomes report 2016 (PDF)

Adult Shelter Connect

This provides homeless single adults a single point of entry into shelter. This makes it simpler for homeless single adults to find shelter.

In 2016 five agencies providing emergency shelter for single adults streamlined the entry process. It uses information management, identification cards, bed reservations, and coordinated assignments.

Contact: Danielle Werder at

Planning and initiatives documents

Shelter redesign plan (DOCX)

Rapid exit and shelter mobility 2011 (PDF)

Housing first program evaluation 2009 (PDF)

System response to end chronic homelessness summary report 2017 (DOC)

Current data and trends

Weekly shelter

Monthly chronic homelessness

Semi-annual unsheltered point in time

Annual point in time

Detailed evictions overview

Find data on where, when and how evictions happen in the county. See this detailed overview, known as the evictions dashboard.

The eviction flow illustration (PDF) explores all 4,755 eviction filings in 2018 and documents outcomes at each step of the eviction process.

Housing stability

Homeless response system research

"Missed Opportunities" in the Pathway from Referral to Housing (PDF)

Family homelessness research

Youth homelessness research

Evictions research

Executive committee

  • Oversees the homeless response system in Hennepin County
  • Assigns work to operations board and working committees
  • Contact: David Hewitt at


December 7th, 2020

April 7th, 2021

Next meeting: July 2021 (Details to be announced)

  • Virtual (Microsoft Teams)

Operations board


  • First Monday of the month, 1 to 3 p.m.
  • Location to be determined

HUD McKinney Vento CoC funding committee

  • Monitors and evaluates performance of all projects funded by Continuum of Care
  • Solicits new project applications and recommends final funding decisions
  • Contact: Laura DeRosier at


  • First Monday of the month, 1 to 2:30 p.m.
  • Location to be determined

Data and evaluation committee

  • Makes recommendations to the Continuum of Care Operations Board for Hennepin Continuum of Care’s response to the HMIS Data Quality Framework process
  • Reviews system data to create strategies to move the gage on the HUD System Performance Measures and to update the Continuum of Care Written Standards
  • Committee documents
  • Contact: Laura DeRosier at


  • First Monday of the month 2 p.m. to 3 p.m.
  • Location to be determined

Membership and nominations committee

  • Annually reviews membership process and application for the Continuum of Care
  • Develops a plan of outreach to the full diversity of stakeholders
  • Committee documents
  • Contact: Eric Richert at


  • First Monday of the month 2 p.m. to 3 p.m.
  • Location to be determined

Homeless prevention and rapid rehousing advisory committee

  • Helps the county develop and oversee homeless prevention and rapid rehousing services
  • Contact: Stacy Sweeney at


  • Third Tuesday of the month, 11 a.m. to 1 p.m.
  • St. Stephen's
    2309 Nicollet Avenue, Minneapolis

Family coordinated entry leadership committee


  • First Tuesday of the month, 8:30 to 10:30 a.m.
  • Sabathani
    310 East 38th Street, Minneapolis

Single adults coordinated entry leadership committee

  • Provides guidance and decisions to successfully operate single adult coordinated entry service
  • Contact:


  • First Tuesday of the month, 11:30 a.m. to 1:30 p.m.
  • Sabathani
    310 East 38th Street, Minneapolis

Shelter efficiency

  • Improves the homeless shelter system for single adults
  • Identifies barriers for single adult shelters and coordinates services
  • Enables more effective community-wide strategies to end homelessness
  • Contact: Danielle Werder at


  • Third Wednesday of the month, 11:30 a.m. to 1 p.m.
  • Simpson Shelter
    2740 First Avenue South, Minneapolis

Employment and income committee

  • Creates strategies to help partners improve employment results for clients
  • Builds awareness of the importance of employment and income in preventing and ending homelessness
  • Contact: Heidi Schmidt Boyd at
  • Committee documents


  • Meeting time is to be determined
  • Sabathani
    310 East 38th Street, Minneapolis

Family service network

  • Works to improve the family support system, focusing on well-being of children who are homeless
  • Identifies more effective community-wide strategies to end homelessness for families
  • Contact: Casey Schleisman at


  • Meets quarterly on the second Friday of the month, 11:30 a.m. to 1 p.m.
  • Various locations

Hennepin County youth collaborative

  • Serves as a forum to frame solutions for youth (ages 16-24) experiencing homelessness
  • Contact: Casey Schleisman at


  • Third Friday of the month, 11:30 a.m. to 1 p.m.
  • South Hub Hennepin County Human Service Center
    2215 East Lake Street (Room #122), Minneapolis

Youth action board

  • Creates a bridge for those serving youth, youth at-risk, and youth experiencing homeless
  • Contact: Casey Schleisman at


  • Second Monday of the month, 3–5 p.m.
  • Location is to be determined

The outreach group

  • Serves as a forum for outreach workers to network, work on system issues and form partnerships
  • Contact: Molly Dolan,


  • Fourth Tuesday of the month, 9–10:30 a.m.
  • St. Stephen's
    2309 Nicollet Avenue, Minneapolis

Single adult collaborative review


  • First and third Tuesdays of the month, 11 a.m. to noon
  • St. Olaf Catholic Church (basement meeting room)

Grants to reduce homelessness

The county receives federal money to reduce homelessness:

  • Federal money comes from Housing and Urban Development (HUD) McKinney Vento Continuum of Care
  • Money goes for grants to local partners
  • Partners help people find and stay in housing
  • People served are single adults, families and youth who meet HUD’s criteria for homelessness
  • The county and its partners compete nationally to receive the money

Grant application documents

2018 grantees

FY2018 grant awards (XLSX)

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