Adult Corrections Facility

There are fees associated with depositing money for Adult Corrections Facility residents.

Deposit money in person

At the Adult Corrections Facility

• Use the Cobra Cashier kiosks located in the men's and women's building lobbies
• Cobra Cashiers only accept cash

At any MoneyGram location (only electronic MoneyGram is accepted, no mail)

• Company name: SSC Inmate Funding
• Receive code: 7950
• Facility ID: MSP

Deposit money online or by phone

You will need to know the resident's name, permanent (booking) number and facility location to deposit money in their account. Refer to the resident roster to obtain this information.

• AccessCorrections.com or 1-866-345-1884
• MyCarePack.com or 1-866-643-9557

Reporting

If ordered to report to the Adult Corrections Facility, it is your responsibility to report on the date and time issued by the court. Only your sentencing judge may change the report date and time. If you report late, your sentencing judge and probation officer may be notified.

View the Adult Corrections Facility reporting locations and instructions (DOCX).

Transportation

If you do not have transportation to the facility, you may report to the Public Safety Facility located in downtown Minneapolis by 12:30 p.m. Monday through Friday (excluding holidays) for transport by Adult Corrections Facility officers.

Metro Transit offers transportation options to the facility Monday through Friday. Route 771 stops at the facility, and route 776 stops within one mile of the facility. Service is subject to change.

Temporary short-term parking is available to residents. However, it is recommended that you have someone drop you off and pick you up from the facility. The facility is not responsible for vehicles or their contents.

• Male resident parking is located on the south side of the men’s section building (entrance D).
• Female resident parking is on the east side of the women’s section building (entrance A).

Other information

Do not consume alcohol or illegal drugs prior to reporting to the facility. If you test positive for alcohol or illegal drugs, you will be subject to disciplinary action and may be ineligible for work release and furloughs. Discipline reports of reporting impaired to the facility may be forwarded to your sentencing judge and probation officer.

Smoking, use of electronic cigarettes and other forms of tobacco are not allowed at the facility.

If you are sentenced to serve work release, visit the work release page for more information.

If you are sentenced to serve Electronic Home Monitoring (EHM), visit the EHM page for more information.

If you would like information about serving an out-of-county sentence at the Adult Corrections Facility, call 612-596-0112.

What to bring

When you report, you must bring:

• Identification (i.e., driver's license or state issued ID)
• Copy of your Warrant of Commitment issued by the court

Medical

• Prescription medications in their original containers
• Medical alert ID bracelets
• Read about additional prescription medication information (DOCX).

Money

Only cash can be deposited into a resident’s personal account. Other monetary items (checks, money orders, etc.) will be held with the residents personal property until they are released.

What not to bring

Valuables, such as checkbooks, credit cards, jewelry, keys and cellphones should not be brought to the facility when reporting for admission.

Do not bring children when you are reporting.

Personal books and magazines are not allowed, unless received directly from the publisher and only through the US Mail. You will have access to Hennepin County Library materials while residing at the facility.

Admissions

Upon admission you will be strip searched by a same sex correctional staff to prevent contraband from entering the facility.

Anything not specifically authorized or issued by the facility is contraband. If suspected of introducing or possessing contraband, you will be subject to disciplinary action and possible criminal prosecution. Any weapon will be confiscated.

All personal items not allowed in the facility will be inventoried and stored until discharged.

Clothing, undergarments and shoes will be provided upon admission.

Hygiene kits will be provided upon admission.

A variety of personal care, snacks, writing materials and personal radios are available for purchase at the facility’s canteen for residents serving more than five days.

ACF fees

Fees (PDF) may be assessed during your stay depending on the programming options you participate in.

All fees must be paid in full before canteen can be ordered.

Fee payment

Fees may be paid online or in person:

• Fees are payable by cash only through the cashier machine in the lobby. There is a fee to use this machine.
• Fees may be paid online.

You can request a waiver for room, board and home monitoring fees due to financial circumstances. A sliding fee scale based on federal poverty guidelines is used to determine eligibility for fee reductions. The fee waiver form (PDF) and supporting documentation should be given to staff within two weeks of booking date.

It can be brought with you when you report.

Send by mail

1145 Shenandoah Lane
Plymouth, MN 55447

Send by email

Email your documents to hennepin.work.release@hennepin.us.

My Care Pack

My Care Packs contain snack items residents can obtain while at the ACF. Residents are allowed one My Care Pack per week. The packs are delivered to residents during canteen time. A My Care Pack can be purchased for a resident by going to My Care Pack or calling 1-866-643-9557.

Mail

• Residents may not receive mail directly from visitors. All correspondence for residents must arrive through the U.S. mail.
• Incoming mail will be inspected. Restricted items will be stored with the resident’s property and returned to them upon release.
• Cash and checks received in the mail will be returned to the sender.
• Publications, including newspapers, are not accepted unless they are received via U.S. mail directly from the publisher.

Send by mail

Use the following address format for both male and female residents:

Resident Name
c/o ACF
1145 Shenandoah Lane
Plymouth, MN 55447

The resident's cell number is not necessary.

Emergencies

If there is an emergency:

• For male resident’s call the Men's section: 612-596-0003
• For female resident’s call the Women's section: 612-596-0150

The emergency information will be taken and referred to the facility’s chaplain.

Phone calls

• Facility staff do not accept phone calls for residents. Residents can make collect or direct calls through Securus, the resident phone provider.
• Friends and family can set up an account with Securus to accept collect calls from a resident by calling 1-800-844-6591.
• For any problems or assistance, please contact Securus.

The Adult Corrections Facility utilizes video visiting. Visitors need to schedule their visits online or in person at least 24 hours in advance.

General visits may be subject to video and audio recording and monitoring. Professional visits shall not be subject to audio recording unless a court order has been issued.

Male resident video visits are held in the men's building.

1145 Shenandoah Lane, Plymouth, MN – Entrance D
ACF men's section map

Female resident video visits are held in the women’s building.

1355 Shenandoah Lane Plymouth, MN – Entrance A
ACF women's section map

Getting there

Metro Transit bus routes 771 and 776 stop within one mile of the facility.

To schedule a personal visit

The Hennepin County Adult Corrections Facility now has remote video visiting:

• Remote visits are $4 for a 20-minute visit
• Onsite visits are 25 minutes and are still free
• Visits can be scheduled up to 2 weeks in advance and must be scheduled at least 24 hours in advance
• Staff reviews requests and approves visitors

To schedule a remote visit:

• Use the Securus website
• Download the Securus Visitation app from the Apple App Store or Google Play

To schedule an onsite visit:

• Use the Securus website
• Download the Securus Visitation app from the Apple App Store or Google Play
• Use a scheduling kiosk in the lobby

Securus tech support can be reached at 1-877-578-3658.

To schedule a professional visit

Attorneys, case workers, probation/parole officers, law enforcement, guardian ad litems and clergy are all considered professional visitors.

For professionals to schedule a visit:

• Call 612-596-0086 and speak to a staff person to schedule a visit
• Visits can be scheduled at least 24 hours in advance
• Visits can be scheduled Monday through Friday anytime prior to 2:30 p.m.
• Professional visitors must present a valid professional license/business card and a valid form of identification
• All general visiting rules apply to professional visitors
• Professional video visiting will take place at the women's section.

Visiting rules

• Visitors must present a valid driver’s license or government issued ID card.
• Visitors must check in onsite at least 10 minutes prior to the scheduled visit.
• Minors must be accompanied by a parent or legal guardian.
• Parents of minor visitors must bring a valid birth certificate.
• Legal guardians of minor visitors must bring legal guardianship documentation.
• Children must be monitored at all times during the visit.
• Only two adults per visit are permitted, and switching visitors is prohibited.
• Visits are up to 25 minutes long.
• Former residents may not visit within 60 days of their discharge from the Adult Corrections Facility.
• Cellphones, cameras and recording devices are not allowed during visits.
• Food and beverages are not allowed in the visiting room.
• Visits will be terminated for disruptive or unlawful behavior.

Dress code

The way a visitor is dressed must not distract, disturb, or be offensive to other visitors, inmates, or staff in the visiting areas.

• No halter, muscle shirts, tank tops, or clothing that reveals the midriff
• No tops which expose the back below the upper shoulder
• No see-through clothing
• Undergarments (underpants and bras) must be worn and covered at all times
• No swimming/bathing suits
• No low cut or excessively revealing clothing
• No tight fitting clothing
• No clothing with cut out pockets or holes
• Dresses or skirts (and skirt slits) must be no more than three inches above the knee

Adult Corrections Facility staff will determine if a visitor is wearing inappropriate clothing. Visitors can ask to have the officer-in-charge or shift supervisor overrule the decision. If the decision is upheld, the visitor must leave the facility. Visitors cannot simply cover the inappropriate clothing.

Visiting schedule

Daytime (12:30 to 3:30 p.m.)

• Wednesday
• Saturday
• Sunday

Evening (7 to 9:30 p.m.)

• Tuesday
• Thursday

No visiting

• Monday
• Friday

Holiday visits

The visiting schedule will consist throughout the entire year, without regard to holidays.