If you applied If you submitted an application, someone will contact you to help finish the application process, decide if you qualify, and make plans to pay your rent and utilities. You can check the status of your application here.. You will need the User ID from your confirmation email. If you qualify for rent or utility help, we will pay your landlord or utility company directly and we will send you confirmation your bills have been paid. Save this confirmation for future reference. If you are denied funding If you do not qualify, you will get a letter explaining why. That letter will also explain how to request an appeal.