Cope: mental health emergencies

If you're in a mental health crisis or know someone who is, we can help.

The Cope mobile crisis team can come to where you are. Cope responds to anyone in Hennepin County who needs an urgent response.

If the situation is life-threatening or you need immediate response, call 911.

All ages

We now have one number for all ages. Call 612-596-1223.

Outside of Hennepin County

Call **CRISIS (274747) from anywhere in the State of Minnesota to reach the local County crisis team.

Crisis services

Available 24 hours a day, seven days a week, 365 days a year
Come to your home, school or other public place
Calm the situation and help you to decide what to do next
Offer other types of help depending on your situation
Talk through ways to support someone you know, who’s in crisis

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State and national help

National Suicide Prevention Lifeline

Website: suicidepreventionlifeline.org
Phone: 1-800-273-TALK (8255)

Crisis Text Line

Website: www.crisistextline.org
Text: “MN” to 741741

The Trevor Project

Website: www.thetrevorproject.org
Phone: LGBTQ + specific at 866-488-7386

Minnesota Farm & Rural Helpline

Website: www.mda.state.mn.us/about/mnfarmerstress/copingstress
Phone: 833-600-2670

Minnesota Chapter of the National Alliance of Mental Illness

Website: namimn.org/support/resources/crisis-resources

Make your home safer

Safer Home video series

You can make your home safer when someone you live with has a mental health emergency.

Watch the whole video: Making a safer home (YouTube).

Mental health supports

Information and referral

Substance Abuse and Mental Health Services Administration (SAMHSA)

Website: www.samhsa.gov/find-treatment

National Alliance on Mental Illness – Minnesota (NAMI)

Website: www.namihelps.org
Phone: 651-645-2948

Medication disposal in Hennepin County

Webpage: www.hennepin.us/medicine-disposal
Phone: 612-348-3777

Weapons disposal

Visit your local police precinct.

Emergencies

For life-threatening emergencies call 911.

Poison Control Center

Website: www.mnpoison.org
Phone: 1-800-222-1222

Frequently asked questions

Privacy and confidentiality

Cope does not share your information with anyone unless you sign a release of information.
We would only share information if someone were a risk to hurting themselves, hurting a child, or a vulnerable adult.

Cost

There is no cost to you or your family for Cope services.

Insurance

Services are provided regardless of insurance status.
You do not have to have insurance to receive Cope services.
If you have insurance, Cope will bill insurance companies for services, but we do not collect a co-pay from you.
If you receive an explanation of benefits (EOB) that is not a bill, and no payment is necessary.

Police involvement

Cope is separate from the police. If there is an emergency or high-risk situation, we will call 911.
For example, if someone might harm themselves, we might call 911 if an ambulance is the safest way to transport them to a hospital; however, we always consult with the family or individual before doing so.

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