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Cope: mental health emergencies

If you're in a mental health crisis or know someone who is, we can help.

The Cope mobile crisis team can come to where you are. Cope responds to anyone in Hennepin County who needs an urgent response.

If the situation is life-threatening or you need immediate response, call 911.

All ages

We now have one number for all ages. Call 612-596-1223.

Outside of Hennepin County

Call **CRISIS (274747) from anywhere in the State of Minnesota to reach the local County crisis team.

Crisis services

  • Available 24 hours a day, seven days a week, 365 days a year
  • Come to your home, school or other public place
  • Calm the situation and help you to decide what to do next
  • Offer other types of help depending on your situation
  • Talk through ways to support someone you know, who’s in crisis
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National Suicide Prevention Lifeline

Crisis Text Line

The Trevor Project

Minnesota Farm & Rural Helpline

Minnesota Chapter of the National Alliance of Mental Illness

Information and referral

Substance Abuse and Mental Health Services Administration (SAMHSA)

National Alliance on Mental Illness – Minnesota (NAMI)

Medication disposal in Hennepin County

Weapons disposal

Visit your local police precinct.

Emergencies

For life-threatening emergencies call 911.

Poison Control Center

Privacy and confidentiality

  • Cope does not share your information with anyone unless you sign a release of information.
  • We would only share information if someone were a risk to hurting themselves, hurting a child, or a vulnerable adult.

Cost

  • There is no cost to you or your family for Cope services.

Insurance

  • Services are provided regardless of insurance status.
  • You do not have to have insurance to receive Cope services.
  • If you have insurance, Cope will bill insurance companies for services, but we do not collect a co-pay from you.
  • If you receive an explanation of benefits (EOB) that is not a bill, and no payment is necessary.

Police involvement

  • Cope is separate from the police. If there is an emergency or high-risk situation, we will call 911.
  • For example, if someone might harm themselves, we might call 911 if an ambulance is the safest way to transport them to a hospital; however, we always consult with the family or individual before doing so.
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