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Hennepin.us
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Hennepin County > Transportation > Report a problem

Report a problem

Hennepin County is responsible for most maintenance issues on county roads. This includes pothole repair, fixing traffic signals and picking up debris.

Questions or feedback?

dispatch@hennepin.us

Phone: 612-596-0299

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Report a problem on a county road

Identifying a county road

Here is an example of a county road shield you may see on an overhead sign or on a post next to the road:

County Road 152

County roads can be found across the entire county. They are primarily roads for commuters and commerce. It can sometimes be a challenge to identify a county road. Some county roads are referred to by their number designation; others are more commonly referred to by local names. In some cases, only a segment of a specific road may be a county road. To help, try using this map.

Report a roadway problem

  • Use for potholes, debris/branches on the road, snow and ice issues and drainage issues

Report a traffic signal problem

  • Use for traffic signal issues (outside of Minneapolis) with an overhead light, traffic signal or pedestrian signal
Report a problem on city streets and state highways

Other roads

Minnesota Department of Transportation (MnDOT) is the contact for questions about interstate or state highways. Roads not owned or maintained by MnDOT or the county are likely municipal streets. Contact the local municipality (see below) for additional help.

Report a road problem

Use the MnDOT reporting form for potholes or roadside issues on interstates or state highways. The form provides links to city and county pothole reporting forms.

Report a traffic signal problem

The signals for many roads that intersect with state highways are managed by MnDOT. For traffic signals on roads managed or maintained by MnDOT, call (651) 366-5750.

For traffic signals in the City of Minneapolis (including county roads), call 311 or email minneapolis311@minneapolismn.gov.

City contacts

For questions or to report maintenance issues on a city street, please contact the local city’s public works department for assistance.

Contact information including each city’s website, phone, email and/or online reporting form are available below.

City public works departments

Bloomington

  • Website: https://www.bloomingtonmn.gov/mnt/maintenance-division
  • Phone: 952-563-4581
  • Email: publicworks@bloomingtonmn.gov

Brooklyn Center

  • Website: https://www.ci.brooklyn-center.mn.us
  • Phone: 763-585-7100
  • Email: publicworks@ci.brooklyn-center.mn.us

Brooklyn Park

  • Website: https://www.brooklynpark.org/street-maintenance
  • Phone: 763-493-8007
  • Contact form: https://www.brooklynpark.org/contact-us-2

Champlin

  • Website: https://ci.champlin.mn.us/public-works-department
  • Phone: 763-421-2820
  • Contact form: https://ci.champlin.mn.us/issue-reporting-form

Chanhassen

  • Website: https://www.chanhassenmn.gov/departments/public-works/streets-street-maintenance
  • Phone: 952-227-1300

Corcoran

  • Website: https://corcoranmn.gov/public_services/public_works
  • Phone: 763-420-2652
  • Email: pw@ci.corcoran.mn.us

Crystal

  • Website: https://www.crystalmn.gov/resident/public_works
  • Phone: 763-531-1164

Dayton

  • Website: https://cityofdaytonmn.com/departments/public-works
  • Phone: 763-427-3224

Deephaven

  • Website: https://www.cityofdeephaven.org
  • Phone: 952-358-9935

Eden Prairie

  • Website: https://www.edenprairie.org/city-government/departments/public-works
  • Phone: 952-949-8300
  • Contact form: https://www.edenprairie.org/i-want-to/report/maintenance-issue

Edina

  • Website: https://www.edinamn.gov/344/Streets-Division
  • Phone: 952-826-0376
  • Email: mail@edinamn.gov
  • Contact form: https://www.edinamn.gov/891/Report-a-Problem-on-Edina-311

Excelsior

  • Website: https://www.ci.excelsior.mn.us/110/Public-Works-Utilities
  • Phone: 952-474-3464 / 952-258-5321 (after-hours)
  • Contact form: https://www.ci.excelsior.mn.us/forms.aspx?fid=41

Golden Valley

  • Website: https://www.goldenvalleymn.gov/260/Streets-Sidewalks
  • Phone: 763-593-8030
  • Email: publicworksdept@goldenvalleymn.gov
  • Contact form: https://goldenvalleymn.wufoo.com/forms/p7x3r3

Greenfield

  • Website: https://www.ci.greenfield.mn.us/index.asp?SEC=78FDFE45-7099-4A43-A9E9-1A15ECB43B43
  • Phone: 763-477-6464

Greenwood

  • Website: https://www.greenwoodmn.com/index.asp?SEC=030CFE4C-5016-4145-982B-BC20CF1CE9B0
  • Phone: 952-474-6633

Hanover

  • Website: https://www.hanovermn.org/?SEC=EBFCA15E-15D8-460D-BF4E-E082FBDE238F
  • Phone: 763-497-3777

Hopkins

  • Website: https://www.hopkinsmn.com/391/Street-Maintenance
  • Phone: 952-939-1382
  • Contact form: https://www.hopkinsmn.com/FormCenter/Public-Works-5/Public-Works-Customer-Service-Request-46

Independence

  • Website: https://www.ci.independence.mn.us/departments/public-works
  • Phone: 763-479-0530

Long Lake

  • Website: https://www.longlakemn.gov/?SEC=F425336E-5042-4468-8745-44C238806DA1
  • Phone: 952-476-2855

Loretto

  • Website: https://www.ci.loretto.mn.us
  • Phone: 763-479-4305

Maple Grove

  • Website: https://www.maplegrovemn.gov/251/Streets
  • Phone: 763-494-6370
  • Email: publicworks@maplegrovemn.gov

Maple Plain

  • Website: https://www.mapleplain.com/departments/PublicWorks/street-maintenence
  • Phone: 763-479-0525
  • Email: publicworks@mapleplain.com

Medicine Lake

  • Website: https://www.cityofmedicinelake.com
  • Phone: 763-542-9701

Medina

  • Website: https://medinamn.us/citygov/departments/public-works-dept
  • Phone: 763-473-8852 / 952-258-5321 (after-hours)

Minneapolis

  • Website: https://www.minneapolismn.gov/publicworks/index.htm
  • Phone: 3-1-1 / 612-673-3000
  • Email: minneapolis311@minneapolismn.gov

Minnetonka

  • Website: https://www.minnetonkamn.gov/services/streets-and-sidewalks
  • Phone: 952-988-8400
  • Contact form: https://www.minnetonkamn.gov/services/make-a-service-request

Minnetonka Beach

  • Website: https://www.ci.minnetonka-beach.mn.us/publicworks
  • Phone: 952-471-8878
  • Email: info@ci.minnetonka-beach.mn.us

Minnetrista

  • Website: https://www.cityofminnetrista.com/streets-and-roads
  • Phone: 952-446-1312
  • Email: minnetrista@ci.minnetrista.mn.us

Mound

  • Website: https://www.cityofmound.com/public-works-streets-water-sewer-storm/pages/sanitarystorm-sewer-departments
  • Phone: 952-472-0603

New Hope

  • Website: https://www.newhopemn.gov/city_hall/public_works
  • Phone: 763-592-6777
  • Email: publicworks@newhopemn.gov

Orono

  • Website: https://www.ci.orono.mn.us/375/Streets
  • Phone: 952-249-4600 / 952-258-5321 (after-hours)
  • Contact form: https://www.ci.orono.mn.us/415/Report-A-Concern

Osseo

  • Website: https://www.discoverosseo.com/departments/public-services/streets
  • Phone: 763-425-5741

Plymouth

  • Website: https://www.plymouthmn.gov/departments/public-works/streets
  • Phone: 763-509-5950
  • Email: publicworks@plymouthmn.gov

Richfield

  • Website: https://www.richfieldmn.gov/departments/public_works/index.php
  • Phone: 612-861-9170
  • Email: pwoperations@richfieldmn.gov

Robbinsdale

  • Website: https://www.robbinsdalemn.com/city-government/city-departments/public-works
  • Phone: 763-531-1202 / 763-531-1220 (after-hours)

Rockford

  • Website: https://www.cityofrockford.org/city-departments/public-works
  • Phone: 763-477-4346

Rogers

  • Website: https://www.rogersmn.gov/streets
  • 763-428-8580 / 763-572-4388 (after-hours)
  • Contact form: https://www.rogersmn.gov/publicworks

St. Anthony

  • Website: https://www.savmn.com/203/Streets
  • Phone: 612-782-3314 / 612-782-3400 (emergency)
  • Contact form: https://www.savmn.com/FormCenter/General-Concerns-8/Ask-the-City-Form-48

St. Bonifacius

  • Website: https://ci.st-bonifacius.mn.us/?SEC=E9BBFE9E-D783-4C4C-992C-625E15C60636
  • Phone: 952-446-1061 / 952-228-0779 (after-hours)
  • Email: publicworks@st-bonifacius.mn.us

St. Louis Park

  • Website: https://www.stlouispark.org/government/departments-divisions/public-works/streets-traffic
  • Phone: 952-924-2500

Shorewood

  • Website: https://ci.shorewood.mn.us/government/city_departments/public_works.php
  • Phone: 952-960-7900
  • Contact form: https://ci.shorewood.mn.us/services/water_and_sewer/seeclickfix.php

Spring Park

  • Website: https://www.slpmn.org/public-works.html
  • Phone: 763-784-6491
  • Email: info@slpmn.org

Tonka Bay

  • Website: https://www.cityoftonkabay.net/publicworks
  • Phone: 952-474-2947

Wayzata

  • Website: https://www.wayzata.org/186/Streets
  • Phone: 952-404-5360 / 952-258-5321 (after-hours)
  • Contact form: https://www.wayzata.org/FormCenter/City-Government-5/General-Feedback-46

Woodland

  • Website: https://woodlandmn.org
  • Phone: 952-474-4755
  • Email: info@woodlandmn.org
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