Digital navigators help you to become more comfortable with technology or learn online safety best practices.
Digital inclusion services
We work to increase computer and internet access and to help residents grow their digital skills and online safety knowledge. This is part of our commitment to reducing disparities.
Get started with a digital navigator
If you live in Hennepin County and are receiving assistance from the county, you are likely eligible for support.
Ask your county case worker to submit a Technology Needs Assessment form to make a referral to the county's digital navigation team. A digital navigator will contact you to discuss your needs and the support options, whether that is access to technology, internet, and/or digital skills training.
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Computers
These organizations provide discounted computers to qualifying individuals. Contact them for specific eligibility, available devices, and store hours.
Adaptive devices
Minnesota STAR Program - assistive devices for residents with disabilities to borrow or purchase.
Phones
Open Access Connections - free Lifeline phones and low-cost smartphones and free voicemail services for qualifying individuals.
Minnesota Telephone Assistance Plan - offers monthly discounts on landline telephone, cell phone, or broadband internet service.
Broadband and Digital Inclusion invests in infrastructure projects to resolve broadband gaps in underserved communities, areas with limited providers, and low-income neighborhoods with barriers to affordable broadband.
In this work we:
- Lead broadband adoption strategies by supporting available, affordable connectivity choices.
- Leverage county-owned public infrastructure for community benefit.
Specific broadband projects that have been approved for funding are:
- Minneapolis wireless internet service pilot
- Broadband grants to the cities of Minnetrista, St Louis Park, Richfield, Eden Prairie, Independence, Golden Valley, and Dayton
- Building-wide wireless internet for single room occupancy residential facilities and apartments that provide affordable housing
Broadband and Digital Inclusion builds and promotes safe access to technology so that all residents of Hennepin County are empowered to thrive in the digital world.
We envision a county where every resident—regardless of income, background or location—can easily and safely use modern technology to help realize their life goals.
Partnerships
- Create and promote public-private partnerships to ensure universal access.
- Coordinate with federal, state, and local government partners and community organizations.
Results
The latest impact data is available through the pandemic response reporting.
Testimonials
"Having personal access to technology provides stability, security and makes it easier to navigate modern life."
"Access to technology is life changing."
"My three girls don’t share one laptop anymore."
"In six weeks, we had someone get a job, and a dozen connections to therapists and primary care."
"This will help my mother with her medical appointments."