MFIP/DWP employment service provider information

Find information and supports for contracted employment service providers who work with eligible county residents to build pathways to sustainable careers and self-sufficiency.

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News and updates

2020 MFIP Innovations Committee meetings

All meetings are held on Monday afternoons from 1:30 to 3:30 p.m.

  • Monday, April 27
  • Monday, July 27
  • Monday, October 26

2020 MFIP manager meetings

All meetings are held on Thursday afternoons with registration from 12:30 to 1 p.m. and meeting from 1 to 3:30 p.m.

  • Thursday, February 20
  • Thursday, May 21
  • Thursday, August 20
  • Thursday, November 19

Training archive and resources

Hennepin County training resources

Motivational interviewing

Domestic violence

DHS training resources

To take a course with the department of human services, register with TrainLink. Once you register, you can enroll and take classes through TrainLink. Some classes are online and some are in person. TrainLink keeps track of learner participation, including classes completed and certifications earned.

First time you register for a department of human services course:

  1. Go the the TrainLink website and click on "Unique Key Request Form."
  2. Complete the request form with your name and contact information. Linda DeHaven should be entered as the county training coordinator.
  3. The state will then email you a Unique Key that allows you to search and register for classes.
  4. Return to the TrainLink website, scroll down to “Learning Centers” and click on “Income Maintenance and Employment Services.” From there, you can look up class schedules, select courses, and register using your Unique Key.

Key courses for new job counselors:

  • Three-day MFIP employment services course
  • Online data privacy course – complete at least seven sections and the assessments
  • Workforce One training
  • Employability Measure (EM) training


More training resources

Tip sheets

Global Career Development Facilitator certification program – required for staff who prepare employment plans.

Referral-based services

Clothing and personal care

Ready for Success provides clothing, accessories and personal care items for job seekers. Referrals must be made via the Ready for Success scheduler.

Education program for Somalis enrolled in MFIP

The Somali Success School (1545 E Lake Street, Minneapolis) is designed to increase the literacy, math, living skills and wage potential of local Somalis enrolled in MFIP. For more information or to refer, call Bobette Beckford or Abdinur Ali at (612) 338-3153.


Goodwill/Easter Seals Moving Forward program

Moving Forward helps MFIP recipients with a criminal history find and keep employment. Eligible participants can have a criminal background of any type and must have at least six months remaining on MFIP.

Goodwill/Easter Seals Stable Families Initiative – Enhanced Employment Services

Goodwill-Easter Seals will provide intensive, individualized employment services to individuals who are referred by the Hennepin County Shelter Team. The type and level of support will vary depending on the needs of the clients.

Avivo (formerly RESOURCE) HealthChoices

The HealthChoices program coordinates chemical and mental health services for individuals and their children who are receiving MFIP benefits to help stabilize families and support people's employment goals. Services include psychiatric therapy, learning disability assessments and connection to medical and dental care.

Open Access Connections (Formerly Twin Cities Community Voice Mail)

Open Access provides voicemail service for job seekers who don't have phones.

DEED’s Stepping Stones program

DEED’s Stepping Stones is a pilot program for Hennepin County MFIP participants with low reading and /or math skills and multiple barriers to employment. Stepping Stones provides assistance with intensive employment counseling, housing, transportation, child care, health care and mental health resources, ABE/GED/ESL registration, criminal background issues, legal assistance and substance abuse referrals.

Refugee Employment Services 

Refugee Employment Services helps refugees locate job openings, identify child care, fill out job applications, and use public transportation. Eligible refugees are those who’ve arrived in the U.S. within the last five years.

Tree Trust MFIP work program

The Tree Trust Community Support Program provides work experience for Hennepin County MFIP clients. Participants choose an unpaid, part-time position at a non-profit organization to gain work experience.

Tree Trust youth work program

The Tree Trust TANF Supported Work program allows people between 14 and 24 to gain paid work experience while working outdoors on community improvement projects or indoors at local businesses, schools, and nonprofits.

Interpreter and translator assistance


Parenting for the Future offers parenting skills and social and community supports for parents with cognitive challenges and at least one child under age five.

Sanction resolution

Avivo (formerly Resource Inc.)

HIRED Sanction Outreach Services (SOS)

Social Security and disability

Change HealthCare (formerly Chamberlin Edmonds) provides advocacy for clients who apply for federal SSI.

Policies and procedures


For DHS forms, go to the Department of Human Service (DHS) eDOCs website and search the form by entering the form number. Visit eDocs.

Overview requirements

  • MFIP overview topic checklist (July 2020) (PDF)
  • Notice of requirement to attend MFIP Overview (DHS-2929) eDocs
  • Employment services responsibilities, rights and content (DHS-3172) eDocs
  • Education and training in MFIP (DHS-3366) eDocs
  • Do you have a disability? ADA (DHS-4133) eDocs
  • Domestic violence information (DHS-3477) eDocs
  • Do you need help paying for child care? (DHS-3551) eDocs





ESP case audits


Employment and participation hours

Family stabilization services

Interpreters and limited English proficiency

MFIP 48-60 month transition period



Unpaid work experience

Child care forms and procedures

Minnesota Family Investment Program and Diversionary Work Program child care forms are listed below.



Go to the Department of Human Services' (DHS) e-Docs site and search for the form by entering the DHS form number. 

  • Authorization for release of information about residence and shelter expenses, DHS 2952. eDocs
  • Change report form, DHS 4794. eDocs
  • Child care addendum, DHS 5223D. eDocs
  • Child care assistance re-determination, DHS 5274. eDocs
  • Child care assistance bi-weekly sliding fee schedule, DHS-6413 eDocs
  • Child care center employer responsibilities DHS-3914A eDocs
  • Child care center employee rights and responsibilities DHS-3941B eDocs
  • Client statement of good cause, DHS 2338. eDocs
  • Do you need help paying for child care?, DHS 3551. eDocs
  • Minnesota Child Care Assistance Program application, DHS 3550. eDocs
  • Parent acknowledgement when choosing a legal unlicensed provider, DHS 5367. eDocs
  • Parent request for in-home child care, DHS 6475. eDocs
  • Referral to support and collections, DHS 3163B. eDocs
  • Reporting responsibilities for CCAP families, DHS-6953. eDocs

Resources and reference

Additional information

Contacts and systems access

Contact lists

Accessing computer systems for MFIP providers

Password resets

To change passwords for Diamond, MEC/2 or Workforce One, please contact the Hennepin County Enterprise service desk at 612-348-6662. The service desk handles all password resets. Please be sure to include all of the information listed below:

  • Your name
  • Your agency name
  • Your phone number
  • Your email address
  • Your logon ID (EG#, WF#, TE#)
  • Name of system for which you need the password reset
  • Whether or not you remember your password. You do not need to tell them the password; some systems allow the password to be reset without changing it.

SMI password problems

If you have not received your SMI password from DHS, here is a temporary work around that will allow most of you to access ECF with limited functionality. Users can bypass SMI by logging into SMI Down Mode. In this mode, you will be able to view documents in person and case folders. A tutorial is attached on how to sign into SMI Down Mode and search for cases/persons while working in SMI Down Mode. If you currently have access to ECF in its full capacity (able to log into both sign in screens) please disregard this tutorial. Learn more with this tutorial (PDF).

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