Most support is collected by withholding income from a parent’s income. All new and modified child support court orders are subject to income withholding.
Income withholding is the process by which court ordered child support, spousal maintenance, child care, and/or medical support is deducted from earned income. The procedures are governed by state law.
Minnesota Statutes 518A.53
Receiving your support payment
Once income withholding papers have been sent to an employer, it may take up to 45 days to receive a payment. Payments are sent to the custodial parent as they are received by the child support payment center.
If the person paying child support is working for cash or is self-employed it is his or her responsibility to send payments, and we will forward payments as we receive them.
Do not send child support payments directly to the custodial parent. If the custodial parent is paid directly, the Minnesota Child Support Payment Center has no record of the payment. Our agency will assume the non-custodial parent is delinquent, and may take enforcement actions to collect the amount that was not credited to the case(s).
Child support payment center
The payment center is open 24 hours a day, seven days a week.
- Do not send cash. Make the support payments by check or money order, payable to Minnesota Child Support Payment Center.
- Include your Social Security or participant number so proper credit is received.
- Keep careful records. Non-custodial parents should keep canceled checks or copies of money orders as receipts. If a difference exists between our records and yours, the noncustodial parent may be required to produce receipts as proof of payment.
- Send all payments to:
P.O. Box 64326
St. Paul, MN 55164
If a direct payment from the other parent is received, and you receive Public Assistance:
- You must contact your Minnesota Family Investment Program worker, child care worker, and/or child support officer immediately. Report the support you received on your household report form. If you live in subsidized housing, you must report your change in income.
- Sign the payment over to the Minnesota Child Support Payment Center, and include your Social Security number or case number on the payment.
If child support payments are not made
There are many reasons you might not get the support owed to you. Most often these reasons are based on the employment situation of the noncustodial parent. As a general rule, if there is no money coming in it is because the other parent is not earning enough income to pay their obligations.
If a non-custodial parent does not pay the child support obligation they are court-ordered to pay, the child support office uses enforcement remedies. These enforcement remedies include:
- Intercepting federal and state income and property tax refunds and lottery winnings
- Reporting unpaid balances to credit bureaus
- Passport denial
- Suspending driver’s and occupational licenses
- New hire reporting by employers
- Judgment entry and interest charging
- Denial of student grants
- Civil contempt
- Criminal nonsupport
When someone requests collection of uninsured and/or non-reimbursable medical or dental costs, the child support officer reviews the file and, when appropriate, sends you the required paperwork. You will then need to complete the forms and send in copies of bills, receipts, etc.
Once that paperwork is received the officer will begin the legal process to collect the owed money, during which time the other party can contest the claim.
Child care support
If you want to collect child care support, it must be included in your court order. Child care support functions much like basic support, except that the county can end the obligation when the child is no longer in care. In some cases, child care support can be resumed if a child is re-enrolled.
Tracking your child support payments
Access your account information as needed. You will need to know your personal ID number (PIN). Call 612-348-6411 to request a new PIN.
Online: Minnesota Child Support Online
By phone: 651-215-5630 or 800-657-3512