Adult protection services

A vulnerable adult is any person, 18 years of age of older, who receives services from a licensed health care facility or home care or personal care assistance provider in Minnesota, or who requires assistance to provide for his or her own care. This person also is unable or unlikely to report maltreatment because of a physical or mental limitation.

A vulnerable adult is a victim of maltreatment when she or he is subjected to abuse, neglect, or financial exploitation.

To report maltreatment of a vulnerable adult, please call the Minnesota Adult Abuse Reporting Center at 844-880-1574. 

Staff are available 24 hours a day to receive, assess, and dispatch all Vulnerable Adult maltreatment reports that occur in Hennepin County.

The reporting center refers maltreatment reports to the lead investigative agency within the appropriate jurisdiction: Hennepin County adult protection services, the state Office of Health Facility Complaints, the Minnesota Department of Human Services Licensing Division, or law enforcement, depending on where the maltreatment occurred and whether or not criminal activity is suspected.