County resource helpline
8 a.m. to 8 p.m.
7 days a week
Help available in different languages
If you're impacted by COVID-19, call for help with clothing, financial assistance, grocery and household supplies, medical care and equipment, or medication.
Bidders for county business
Public bid openings will now be held virtually via a live Microsoft Teams meeting. Public bid openings are held Tuesdays, at 2 p.m. Attend bid opening.
Information that would have been read at public bid openings will be posted after bids are opened:
Paper bids for facility construction projects may be scanned and submitted via email to email@example.com. Bids must be emailed by the bid end date and time.
Businesses and workers affected by COVID-19
Hennepin County is maintaining an updated list of resources and information for businesses and workers on our Economic Development website.
Cash, food and rental assistance
We are processing applications and responding to phone calls:
- Apply for cash assistance, SNAP, child care or rental assistance at ApplyMN. *Note: If you qualify for food assistance (SNAP), you can designate someone else to shop for you. Learn more.
- Get connected to rent assistance and other programs to help in an emergency. Learn more.
- If you cannot apply online you can request a paper application by calling 612-596-1300
- If you already receive cash, SNAP or health care you’ll be able to keep getting benefits with no additional paperwork
Other ways to submit documents: Fax 612-288-2981 or for child care assistance documents fax 612-288-2982.
In some cases, paperwork can wait until after the crisis. Some sites have drop boxes for urgent use:
- Health Services Building, 525 Portland Avenue, Minneapolis, 55415
- Northwest Family Service Center, 7051 Brooklyn Boulevard, Brooklyn Center, 55429
- Wells Fargo Building, 1011 – 1st Street South, Hopkins, 55343
Other rent assistance:
- If you need help paying rent, working out a plan with your landlord, or other housing assistance, visit the Tenant Resource Center or call 612-302-3180.
- Suburban Hennepin County residents who have been financially harmed by COVID-19 may be eligible for emergency rental assistance. Learn more and apply
- Legal aid and guidance for renters is available at LegalHelpMN.org
Call your child support officer directly or call 612-348-3600. You can also contact your child support officer through Minnesota Child Support Online.
To make a payment, use one of these options:
If you received a cost-of-living adjustment (COLA) notice and would like to prevent COLA from taking place, you must file a motion to stay the COLA. The motion paperwork is titled Motion to Stay of Cost-of-Living Adjustment. The motion form and current filing process are available at mncourts.gov/hennepin. If you need to speak to your child support officer, you may call them directly or call 612-348-3600.
Correctional facilities and jail
Adult Corrections Facility
Residents can send and receive mail. Residents can make phone calls daily; all call fees have been waived. For questions about communicating with residents, please contact the Adult Corrections Facility at 612-596-0001.
County Home School
Residents can video chat with guardians. Residents can send and receive mail. Residents can make phone calls daily. For questions about communicating with residents, please contact the County Home School at 612-596-0550.
Inmates are receiving a limited number of free phone calls each week so they may stay in touch with loved ones by phone.
Juvenile Detention Center
Residents can video chat with guardians. Residents can send and receive mail. Residents are able to make phone calls daily. For questions about communicating with residents, please contact the Juvenile Detention Center at 612-348-8122.
Domestic Abuse Service Center
- The office at the Government Center is currently only available by phone. Call 612-348-5073.
- If you or someone is in the Government Center and seeking help concerning domestic abuse, a conference room with phones is set up for you to call 612-348-5073. The room number is LL0720 and located on the lower level behind the cafeteria.
- Find more information at Domestic Abuse Service Center.
Candidate filing opens Tuesday, May 19. Please file by mail, email or drop-off. Appointments can be made for in-person filing.
Full filing information.
Call 612-348-5151 or email firstname.lastname@example.org for help.
Find full election information.
Evictions and mediation
Examiner of titles
Health care assistance
Call 612-596-1036 for help with bus passes, plan benefits and other member services.
NorthPoint Health and Wellness
For current NorthPoint services, hours and donation information visit northpointhealth.org/coronavirus-updates.
- Electronic applications are being processed. Submit an application
- No paper applications or mailed items are being processed until further notice
Call 612-348-3046 or email Assessor.AO@hennepin.us.
Temporary library e-cards are available now for instant access to eBooks and digital downloads.
Curbside pickup is available at eight regional library locations: Brooklyn Park, East Lake, Eden Prairie, Maple Grove, Plymouth, Ridgedale, Washburn, and Webber Park. Learn more about placing holds, operating hours, pickup procedures and the library's current no-returns policy.
Due dates, fines and returns:
- Book drops are closed and no items are due at this time.
- All due dates are auto-extended to at least 3 weeks beyond reopening.
- No new fines will accrue during the closure.
Residents can connect with library staff online via Ask Us.
Find full library COVID-19 information.
Legal representation for parents
If you are a parent in a child protection case or have a child support contempt case, call 612-348-7012 to get more information about the status of your case during the pandemic.
Licenses, permits and vital records
Some license and permit applications, and most vital records requests, are available by mail, fax or drop-off. Drop-off is only to deliver your application or request. No on-site processing is available at this time.
Find full service center information.
Medical Examiner's Office
Mental health center
We're providing many services by phone. Call 612-596-9438.
Mental health emergencies
- Adults 18 and over call 612-596-1223.
- Children 17 and under call 612-348-2233.
- Text **CRISIS to connect to a crisis counselor.
Partners and providers for health and human services
Visit Partners in health and human services.
Probation and drug testing
For probation related services including the drug testing lab, contact your probation officer by phone or email to set up an appointment.
If you do not have your probation officer's contact information, email POconnect@hennepin.us or call 612-348-2110.
- The 3rd floor probation office is closed in the Hennepin County Government Center.
- Reception is on 11th floor of A Tower, by appointment only.
- Drug testing for men is located on floor 8 of A Tower, by appointment only.
- Drug testing for women is located on floor 11 of A Tower, by appointment only.
Property tax payments
Tax payments are being processed. Pay property taxes online or through U.S. mail.
Find full property tax payment information.
- If your case is scheduled between now and March 30, call your public defender to see if your case will be heard or rescheduled for a future date.
- If you don’t know your public defender’s number, call 612-348-7530 between 8:30 a.m. to 4:30 p.m., Monday – Friday. Staff will help you.
Recorder and registrar of titles
Recycling and hazardous waste disposal
Work continues with business hazardous waste licensing and renewal.
County business recycling staff are available remotely for businesses and organizations to improve their recycling programs. Find full information on remote technical assistance, including funding and training assistance.