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Privacy and security while online at Hennepin County

Information we collect about your online visit

We collect and store:

  • Date and time of your visit
  • Pages you visit
  • Number of times you visit
  • Pathway through the site you use
  • Length of your visit
  • Web browser and operating system you use
  • Keywords you type into external search engines and county websites’ search boxes
  • What city you’re connecting from (does not identify you)
  • The site you came from (for example, Google, another government website, a social media site, etc.)

We don't sell this information. We may share this information with other government entities for evaluation or security purposes, or as otherwise provided by law.

We only collect other information if you choose to provide it. Examples include your name in an online application or your email address in a contact form.

Our secure websites

Hennepin County uses the HTTPS protocol. This means no one other than the county can collect information about your visit. The “s” at the end of “HTTPS” indicates a secure website.

When you email us about a website issue

We may forward your information to county staff who can help you. We do not use your information for any other purpose.

Use of cookies

Hennepin County uses "cookies" to customize your browsing experience on our websites. Cookies are small files stored on your computer. Our web servers read those files to temporarily remember what you have viewed on our websites. Cookies do not identify you personally. All cookies expire and are eventually deleted from your system.

You turn cookies on and off through your browser settings. Turning off cookies, or refusing to accept a cookie, does not affect your ability to access county services.

Online payments

County staff does not see or store your banking information. Our contracted payment vendors who see and store your information are bound to privacy and security requirements.

To comment on this policy or report a website issue

Fill out our website issue form.

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