County resource helpline
612-348-3000
8 a.m. to 8 p.m.
7 days a week
Help available in different languages
If you're impacted by COVID-19, call for help with clothing, financial assistance, grocery and household supplies, medical care and equipment, or medication.
Bidders for county business
Public bid openings will now be held virtually via a live Microsoft Teams meeting. Public bid openings are held Tuesdays, at 2 p.m. Attend bid opening.
Information that would have been read at public bid openings will be posted after bids are opened:
Paper bids for facility construction projects may be scanned and submitted via email to contracts@hennepin.us. Bids must be emailed by the bid end date and time.
Businesses and workers affected by COVID-19
Hennepin County is maintaining an updated list of resources and information for businesses and workers on our Economic Development website.
Cash, food and rental assistance
We are processing applications and responding to phone calls:
- Apply for cash assistance, SNAP, child care or rental assistance at ApplyMN. *Note: If you qualify for food assistance (SNAP), you can designate someone else to shop for you. Learn more.
- Get connected to rent assistance and other programs to help in an emergency. Learn more.
- If you cannot apply online you can request a paper application by calling 612-596-1300
- If you already receive cash, SNAP or health care you’ll be able to keep getting benefits with no additional paperwork
Other ways to submit documents: Fax 612-288-2981 or for child care assistance documents fax 612-288-2982.
In some cases, paperwork can wait until after the crisis. Some sites have drop boxes for urgent use:
- Health Services Building, 525 Portland Avenue, Minneapolis, 55415
- Northwest Family Service Center, 7051 Brooklyn Boulevard, Brooklyn Center, 55429
- Wells Fargo Building, 1011 – 1st Street South, Hopkins, 55343
Other rent assistance:
- If you need help paying rent, working out a plan with your landlord, or other housing assistance, visit the Tenant Resource Center or call 612-302-3180.
- Suburban Hennepin County residents who have been financially harmed by COVID-19 may be eligible for emergency rental assistance. Learn more and apply
- Legal aid and guidance for renters is available at LegalHelpMN.org
Child support
Call your child support officer directly or call 612-348-3600. You can also contact your child support officer through Minnesota Child Support Online.
To make a payment, use one of these options:
Cost-of-living adjustment
If you received a cost-of-living adjustment (COLA) notice and would like to prevent COLA from taking place, you must file a motion to stay the COLA. The motion paperwork is titled Motion to Stay of Cost-of-Living Adjustment. The motion form and current filing process are available at mncourts.gov/hennepin. If you need to speak to your child support officer, you may call them directly or call 612-348-3600.
Correctional facilities and jail
Adult Corrections Facility
Residents can send and receive mail. Residents can make phone calls daily; all call fees have been waived. For questions about communicating with residents, please contact the Adult Corrections Facility at 612-596-0001.
County Home School
Residents can video chat with guardians. Residents can send and receive mail. Residents can make phone calls daily. For questions about communicating with residents, please contact the County Home School at 612-596-0550.
Jail
Inmates are receiving a limited number of free phone calls each week so they may stay in touch with loved ones by phone.
Juvenile Detention Center
Residents can video chat with guardians. Residents can send and receive mail. Residents are able to make phone calls daily. For questions about communicating with residents, please contact the Juvenile Detention Center at 612-348-8122.
Domestic Abuse Service Center
- The office at the Government Center is currently only available by phone. Call 612-348-5073.
- If you or someone is in the Government Center and seeking help concerning domestic abuse, a conference room with phones is set up for you to call 612-348-5073. The room number is LL0720 and located on the lower level behind the cafeteria.
- Find more information at Domestic Abuse Service Center.
Elections office
Call 612-348-5151 or email hc.vote@hennepin.us for help.
Find full election information.
Evictions and mediation
Examiner of titles
Health
Health care assistance
Hennepin Health
Call 612-596-1036 for help with bus passes, plan benefits and other member services.
NorthPoint Health and Wellness
For current NorthPoint services, hours and donation information visit northpointhealth.org/coronavirus-updates.
Homelessness assistance
Homestead applications
Homestead applications:
- Electronic applications are being processed. Submit an application
- No paper applications or mailed items are being processed until further notice
Call 612-348-3046 or email Assessor.AO@hennepin.us.
Library
Curbside service: Select library locations continue to provide contactless curbside pickup of physical materials. Visit the curbside service page for details on locations, hours, and how to place holds on materials for pickup.
Online service: Now is a great time to connect to library resources from home, with many resources.
Visit the library’s current service page for details on locations, book returns, auto-extended due dates, digital library cards, and more.
Law library
Law librarians are available via phone and email Monday – Friday, 8 a.m. to 5 p.m.
Call 612-348-2903 or email law.library@hennepin.us for help including legal research, forms, and attorney referrals.
Find full law library information.
Legal representation for parents
If you are a parent in a child protection case or have a child support contempt case, call 612-348-7012 to get more information about the status of your case during the pandemic.
Licenses, permits and vital records
Some license and permit applications, and most vital records requests, are available by mail, fax or drop-off. Drop-off is only to deliver your application or request. No on-site processing is available at this time.
Find full service center information.
Medical Examiner's Office
Call 612-215-6300.
Mental health center
We're providing many services by phone. Call 612-596-9438.
Mental health emergencies
- Adults 18 and over call 612-596-1223.
- Children 17 and under call 612-348-2233.
- Text **CRISIS to connect to a crisis counselor.
Partners and providers for health and human services
Visit Partners in health and human services.
Probation and drug testing
For probation related services including the drug testing lab, contact your probation officer by phone or email to set up an appointment.
If you do not have your probation officer's contact information, email POconnect@hennepin.us or call 612-348-2110.
- The 3rd floor probation office is closed in the Hennepin County Government Center.
- Reception is on 11th floor of A Tower, by appointment only.
- Drug testing for men is located on floor 8 of A Tower, by appointment only.
- Drug testing for women is located on floor 11 of A Tower, by appointment only.
Property tax payments
Tax payments are being processed. Pay property taxes online or through U.S. mail.
Find full property tax payment information.
Public defender
- If your case is scheduled, call your public defender to see if your case will be heard or rescheduled for a future date.
- If you don’t know your public defender’s number, call 612-348-7530 between 8:30 a.m. to 4:30 p.m., Monday – Friday. Staff will help you.
Recorder and registrar of titles
Recycling and hazardous waste disposal
Work continues with business hazardous waste licensing and renewal.
County business recycling staff are available remotely for businesses and organizations to improve their recycling programs. Find full information on remote technical assistance, including funding and training assistance.
Surveyor