Main phone number and phone directory Call 612-348-3000, Monday through Friday, 8 a.m. to 4:30 p.m. Department phone directory COVID-19 information line The county has opened its main information line to people impacted by COVID-19. Resources available include help with clothing, financial assistance, grocery and household supplies, medical care and equipment, or medication: Call 612-348-3000. The line is staffed 8 a.m. to 4:30 p.m., Monday through Friday. Help is available in different languages. You can also still use this line for other county services. COVID-19 essential services If you have tested positive for COVID-19 and need help staying in isolation, Hennepin County essential services can help. Email firstname.lastname@example.org.