Main phone number and phone directory Call 612-348-3000, 8 a.m. to 8 p.m., 7 days a week. Department phone directory COVID-19 information line for essential needs The county has opened its main information line to people impacted by COVID-19. Resources available include help with clothing, financial assistance, grocery and household supplies, medical care and equipment, or medication: Call 612-348-3000. The line is staffed 8 a.m. to 8 p.m. seven days a week. Help is available in different languages. You can also still use this line for other county services.