Now open: Century Plaza, 330 South 12th Street, Minneapolis | Map
Hours: Monday-Friday, 7:30 a.m.-5 p.m.
Now open: The Northwest Family Service Center, 7051 Brooklyn Boulevard, Brooklyn Center | Map
Hours: Monday-Friday, 7:30 a.m.-4:30 p.m.
Now open: The Volunteers Enlisted to Assist People (VEAP) building, 9600 Aldrich Avenue, Bloomington | Map
Hours: Monday, Tuesday, Wednesday and Friday, 8 a.m.-4:30 p.m., Thursday 8:30 a.m.-6:30 p.m.
Opening 2014: The Wells Fargo building, 1011 First Street South, Hopkins | Map
Opening 2014: Hennepin Health Services Building, 525 Portland Avenue, Minneapolis | Map
Opening 2014: North Minneapolis, 1001 Plymouth Avenue North, Minneapolis | Map
Opening 2015: South Minneapolis, sites being explored
What we do
The county provides assessments and referrals, and based on their individual or family needs, clients could be connected to a number of programs, to help them:
- Apply for food support
- Apply for Medical Assistance
- Address homelessness
- Deal with utility shut-offs, evictions and other emergencies
- Get support for seniors in their homes
- Learn about early childhood programs
- Support people with disabilities
- Improve mental health or chemical health
Clients who already have been getting services at the Northwest Hub in Brooklyn Center have told us that visits there are significantly shorter and more efficient than they were at Century Plaza. Transit time is shorter. Parking is free. The hours they can save is more time for families and jobs.
2009: The Hennepin County Board approved a plan to redesign the way it delivers human services, moving from centralized services to regional “hubs.”
2009: Health Services Building on Central Avenue identified as central Minneapolis hub location.
2011: Deal closed for cooperative that allowed Northwest Hub to locate in the Northwest Family Service Center in Brooklyn Center, along with the Osseo School District and Community Emergency Assistance Program (CEAP).
Fall-winter 2011-2012: Plans to build a hub on West Broadway in North Minneapolis were criticized in the community. Opposition led to a denial of zoning variances by the Minneapolis City Council.
August 2012: Hennepin County creates agreement with Volunteers Enlisted to Assist People (VEAP) to lease space for a South Suburban hub in VEAP’s new Bloomington facility.
August 2012: County issues another set of requests for proposals for a north Minneapolis hub.
October 2012: Hub opens at Northwest Family Service Center in Brooklyn Center.
November 2012: Hopkins City Council approves agreement to locate West Suburban hub in downtown Hopkins.
Winter 2013: Hennepin County works to create a partnership with the Minnesota Department of Employment and Economic Development (DEED) to co-locate in North Minneapolis.
March 2013: Hennepin County moves forward when it becomes clear DEED is working on a very different timeline.
May 2013: Series of three public meetings planned to share proposal and gather neighborhood input.
May 2013: Report feedback and responses to the community, via website.
Summer 2013: The Hennepin County Board of Commissioners approve lease and design for north Minneapolis Hub.