Privacy and security

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Privacy and security

Thank you for visiting the Hennepin County website and reviewing our privacy policy. This policy explains how Hennepin County handles the information collected from you during your visit to our website.

We will collect no personal information about you when you visit our website, unless you choose to provide that information to us. We do not give, share, sell, or transfer any personal information for commercial purposes.

Hennepin County may amend this policy from time to time, and we will prominently display on this website any substantial changes in the way we use your personal information.

The collection and use of information / traffic analysis

If you only browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. Only the following information is automatically collected and stored about your visit:

  • The Internet domain (for example, "" if you use a private Internet access account, or "" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access our website
  • The type of web browser and operating system used to access our site
  • The date and time you access our site
  • The pages you visit
  • If you linked to our website from another website, the address of that website

We use this information to help us make the website more useful to visitors by learning about the number of visitors to our site and the types of technology our visitors use.

Personal information and choice / electronic government

You may choose to provide us with personal information by sending us an email message containing your comments or questions or by filling out a form with your personal information. We use this information to improve our service to you or to respond to your request. Your message may be forwarded, as email, to other Hennepin County agencies and employees who may be better able to help you. We only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. Hennepin County does not use personal data you provide for commercial marketing.

Public access information and disclosure of information to third parties

Several state and federal laws protect the privacy of the information we collect about you. Hennepin County does not disclose personally identifiable information you provide online unless authorized by state, federal law or with your (written) permission.

You may decline to participate in any activity that asks for information (for example, surveys or emails). Your choice to not participate will have no effect on your ability to access information on the county's websites.

Use of cookies

To better serve county web visitors, this website occasionally uses "cookies" to customize the browsing experience. Cookies are simple text files stored by web browsers when users first visit a website. They provide a method of distinguishing among visitors to websites. Cookies are used to identify a web user and to optimize the experience on the Hennepin County site by remembering what the user has viewed there. Web browsers normally accept cookies, unless the user has specifically turned the capability off.

Online services — electronic government

Increasingly, site visitors have the option to do business with Hennepin County via the web, such as making electronic payments.

Hennepin County operates a state-of-the art secure web server that encrypts the information you submit about your bank account. The secure server software (SSL) encrypts information before it leaves your computer to be sent across the Internet. The encrypted information is shared only with our bank, which also operates secure servers.

Hennepin County will not share bank account information with anyone, except authorized personnel. Bank account information from payment applications will not be sold, transferred, marketed, disclosed or otherwise shared with any outside entity other than your bank and our bank, except as may be required by law or valid court order.


Hennepin County shall not be liable to any person or entity for any loss or injury arising, directly or indirectly, out of or caused in whole or in part by Hennepin County’s errors, acts, or omissions in procuring, compiling, collecting, interpreting, reporting, communicating, delivering, or assembling the information, data, or records displayed on this website.

Information accuracy

The information contained in this website was accurate and complete for the purposes for which it was collected at the time of publication. Hennepin County reserves the right to make changes and improvements at any time and without notice and assumes no liability for damages incurred directly or indirectly as a result of errors, omissions, discrepancies, unauthorized modification of electronic data, errors in transmission, web browser incompatibilities, and other aspects of electronic communications that are beyond our control.

External links

State law forbids local units of government, including counties, from publishing external links to blogs or websites of political candidates, political committees, political parties or units, campaign committees, or state committees.

The Hennepin County website provides external links to the websites of other government entities, nonprofit organizations, and businesses as additional relevant information to the public, and is done as a public service. Hennepin County does not endorse nor is responsible for the contents of external sites.

Unauthorized access / site security

Unauthorized attempts to upload information or change information on this website are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

To ensure that this service remains available to all users, the Hennepin County website employs commercial software programs to identify unauthorized attempts to upload or change information or otherwise cause damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used and destroyed according to county guidelines for records management and retention.

Contact information

Hennepin County uses a system that allows a large number of county employees to publish and manage content on the county website. To serve you better, the primary contact information about a specific service or program is provided on the right side of the web page holding information about that service.

To offer comments about the information provided in this privacy policy or the site in general, you may contact:



Hennepin County Government Center
300 South 6th Street
Minneapolis, MN 55487

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