Volunteer with human services

Contribute a few hours each month to help your community or donate to people in need. Our focus is on helping clients and staff achieve better results. Find a volunteer or donation opportunity that works for you.

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Volunteer opportunities and how to apply

Volunteer in Downtown Minneapolis at Century Plaza, 330 South 12th Street

Forms assistance navigator volunteer

  • Volunteers will use their bi-lingual and customer service skills to contribute to a new program with the Hennepin County Human Services & Public Health Department to support Limited English Proficiency clients to fill out necessary forms.
  • Volunteers must be bi-lingual in Spanish, Oromo, Somali, and/or Hmong.
  • Morning and afternoon shifts available Monday through Friday.

Customer service assistant

  • Greet and direct building visitors to service areas.
  • Assist staff with special projects as needed.
  • Morning and afternoon times available Monday through Friday from 8 a.m. to 4:30 p.m.

Volunteer in Downtown Minneapolis at Health Service Building, 525 Portland Avenue South

Self-service room customer service assistant volunteer

  • Assist, support, and direct clients who are using the Self Service Room to complete online job searches, applications, print necessary paperwork, etc.
  • Training is provided.
  • Shifts are available Monday through Friday between 10 a.m. to 2 p.m.

Customer Service Assistant:

  • Greet and direct building visitors to service areas.
  • Give and collect surveys to the county's human services clients in the lobby, assist clients with filling out surveys and forms, and assist office staff with special projects as needed.
  • Morning and afternoon times available Monday through Friday from 8 a.m. to 4:30 p.m.

Volunteer in Downtown Minneapolis at Family Justice Center, 110 S 4th Street

No current openings

Opportunities, when available, include:

Customer service assistant

  • Help county clients create log-in accounts.
  • Volunteer must have moderate to strong technical skills and high comfort level with navigating through websites.
  • You'll work in a team and training is provided.
  • Morning and afternoon shifts are available Monday through Friday from 8 a.m. to 4:30 p.m. 

Volunteer in North Minneapolis at North Minneapolis Human Service Center, 1001 Plymouth Avenue North

Customer service assistant

  • Greet and direct building visitors to service areas.
  • Give and collect surveys to the county's human services clients in the lobby.
  • Assist clients with filling out surveys.
  • Support office staff with special projects as needed.
  • Morning and afternoon times available Monday through Friday from 8 a.m. to 4:30 p.m.

Self-service room customer service assistant volunteer

  • Assist, support, and direct clients who are using the Self Service Room to complete online job searches, applications, print necessary paperwork, etc.
  • Training is provided.
  • Shifts are available Monday through Friday between 10 a.m. to 2 p.m.

Volunteer in Brooklyn Center at the Northwest Family Service Center, 7051 Brooklyn Blvd

No current openings

Opportunities, when available, include: 

Forms assistance navigator volunteer

  • Volunteers will use their bi-lingual and customer service skills to contribute to a new program with the Hennepin County Human Services & Public Health Department to support Limited English Proficiency clients to fill out necessary forms.
  • Volunteers must be bi-lingual in Spanish, Oromo, Somali, and/or Hmong.
  • Morning and afternoon shifts available Monday through Friday.

Self service room customer service computer assistant volunteer

  • Assist, support, and direct clients who are using the Self Service Room to complete online job searches, applications, print necessary paperwork, etc.  
  • Training is provided.  
  • Shifts are available Monday through Friday between 10 a.m. to 2 p.m.

Customer service assistant

  • Greet and direct building visitors to service areas.
  • Morning and afternoon times available Monday through Friday from 7 a.m. to 4:30 p.m.
  • Give and collect surveys to the county's human services clients in the lobby, assist clients with filling out surveys and forms, and assist office staff with special projects as needed.
  • Morning and afternoon times available Monday through Friday from 8 a.m. to 4:30 p.m.

Volunteer in Hopkins at West Suburban Human Service Center, 1011 First Street South

No current openings

Volunteer in South Minneapolis at Sabathani Community Center, 310 E 38th Street

Computer resource specialist

  • Assist, support, and direct clients who are accessing the onsite Resource Room to complete online job searches and application.
  • Training is provided.
  • Currently Thursdays are available

Volunteer in Richfield at the Richfield Satellite, 6625 Lyndale Ave S., Suite 200

No current openings

Opportunities, when available, include:

Self service room customer service computer assistant

  • The primary person to assist, support, and direct clients who are accessing the onsite Self Service Room to complete online job searches, applications, print necessary paperwork, etc.
  • Training is provided.
  • Shifts are available Monday through Friday from 8:30 a.m. to 5 p.m.

Volunteer opportunities throughout the Metro area

Dart donation coordination volunteer

  • Provide support to the DART Resource Center by seeking out monetary and in-kind donations from community donors to be used for the direct benefit of clients.
  • The DART program serves homeless people in urban Minneapolis who face long-term, serious substance use disorders and other complex issues.
  • See application for more details.

Hair stylist

  • The Diversion and Recovery Team (DART) supports homeless adults with substance use disorders.
  • DART seeks an experienced and licensed individual or small team of hairstylists/barbers for 2-3 hours per month who can help participants feel better about themselves by helping them improve their appearance.

Befriender volunteer

  • Volunteer to spend one on one time with a vulnerable client who is in need of companionship and friendship.
  • Work with client’s case worker and conservator to plan appropriate activities and/or outings that will enhance the client’s life.
  • Approximately two hours each week for at least one year

Volunteer driver

  • Provide rides for people to grocery shops, appointments and to improve their access to community resources.
  • Schedules and locations vary based on need.

Apply and follow process

Volunteers must be 18 years in age and older.

  1. Complete online volunteer application form (please indicate your volunteer position preference)
  2. Successfully complete an interview
  3. Successfully pass a reference and background check
  4. Complete all required orientations and training

Contact

Volunteer and Community Partnerships Program

Donation opportunities and programs

Special Gift Fund

Your entire donation will go directly to people with emergent needs and issues.

You can write a check made out to 'The Special Gift Fund' and send it to:

The Special Gift Fund
c/o Michael Miller
300 South 6th Street, MC 700
Minneapolis, MN 55487

Backpack Challenge

The Backpack Challenge is the county’s award winning school supplies drive. Hennepin County staff and community partners have donated more than 100,000 backpacks to students in need since the program was launched. School-age children who have a Hennepin County case manager are eligible.

Fill a backpack and help prepare a student for school. Donations can be dropped off by appointment or arrangements can be made for pick-up by county staff. Financial contributions will be used to purchase supplies. Supplies and donations are needed year-round. For more information about how to donate, contact Kim La Rosa, Volunteer Coordinator at 612-596-8702 or by email at kimberly.larosa@hennepin.us.

Send donations to:

Hennepin County Backpack Challenge
c/o Kim La Rosa, Mail Code W770
1011 First Street South, Suite 108
Hopkins, MN 55343

Giving Partners Holiday Program

Spread holiday cheer by donating to low-income families, children, youth, seniors, disabled adults, and veterans to make a positive difference in their lives. Donate as a family, group of neighbors, friends, and employees to increase your impact.

Participate by donating a gift card. Mail it to:

Hennepin County
Volunteer and Community Partnership Program
9600 Aldrich Ave MC 658
Bloomington, MN 55420

Or, donate to specific people in the program by emailing GivingPartnersHolidayProgram@hennepin.us. We will send you a person or family's brief bio and wish list.

For more information, email GivingPartnersHolidayProgram@hennepin.us.

Learn more about donation programs

Contact us to pledge a donation or learn more about the county's charitable programs.

Medical Reserve Corps

Kind of work volunteers do

Volunteers will help with emergency response and public health work such as:

  • assist vaccinating Hennepin County residents
  • support epidemiological case contact investigation
  • lead emergency response team
  • crowd control at large public health emergency responses
  • provide psychological first aid to residents

Shifts available are response based.

Apply and follow process

Volunteers must be 18 years in age and older.

  1. Complete online registration and application at Minnesota Responds Medica Reserve Corps.
  2. Complete online orientation
  3. Attend an initial training course

Your health background information is not required.

Contact

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