Emergency programs

When Hennepin County residents are in a financial crisis that poses a direct threat to their physical health or safety, the county may be able to help by providing short-term aid.

Services may include:

  • Housing costs such as rent payments, damage deposits, home repairs, utility bills
  • Foreclosure prevention, moving expenses, transportation for homeless families
  • Additional food support for people who have specific dietary needs (special diets)
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Apply for emergency programs

Expect to attend an in-person interview in order to receive benefits.

Applying for families

For information about the interview or program, call the Emergency Assistance team at 612-596-1900 or go to any of the Hennepin County human services offices listed here.

Applying for singles

For information about the interview of program, call 612-596-1300 or go to any of the Hennepin County human services offices listed here.

Central-Northeast Minneapolis

Health Services Building, 525 Portland Avenue, Minneapolis | Map

Hours: Monday – Friday, 8 a.m. to 4:30 p.m.

North Minneapolis

Human Services and Public Health Department — North Minneapolis, 1001 Plymouth Avenue North, Minneapolis | Map

Hours: Monday – Friday, 8 a.m. to 4:30 p.m.

South Minneapolis

Human Services and Public health – South Minneapolis, 2215 East Lake Street, Minneapolis | Map

Hours: Monday – Friday, 8 a.m. to 4:30 p.m.

Northwest suburban

Northwest Family Service Center, 7051 Brooklyn Boulevard, Brooklyn Center | Map

Hours: Monday – Friday, 8 a.m. to 4:30 p.m.

South suburban

VEAP Community Service Center, 9600 Aldrich Avenue, Bloomington | Map

Hours: Monday, Tuesday, Wednesday and Friday 8 a.m. to 4:30 p.m., Thursday 8:30 a.m. to 6:30 p.m.

West suburban

Wells Fargo building, 1011 - 1st Street South, Hopkins. | Map

Hours: Monday – Friday, 8 a.m. to 4:30 p.m.

Homeless shelter resources

Get help

Families, single people and youth can discuss options with a member of the shelter team.

By phone

  • 612-348-9410

In person

Visit the Central-Northeast Minneapolis Human Services Center

  • Health Services Building
  • 525 Portland Avenue, Minneapolis
  • 8 a.m. to 4:30 p.m., Monday – Friday
  • Map

After 4:30 p.m. and on weekends and holidays

  • Call 211 to be referred to the after-hours shelter team.
  • From a mobile phone, call 651-291-0211.

Domestic violence

Call Day One at 1-866-223-1111.

Day One is a central phone line that will connect you with all of the available domestic violence shelter sin the state, starting with the one nearest to you.

Homeless youth

Youth older than 18 and parenting teens can visit the human services center to get a referral.

As an alternative, youth can access one of the shelters listed below:

The Bridge for Youth

612-377-8800

  • Overnight stay only
  • For 10- to 17-year-olds who may be reunified with family
  • For 16- to 18-year-olds who are unable to be reunified with family

Avenues for Homeless Youth

612-522-1690

  • For 16 - 20-year-olds

Hope Street Shelter

612-827-9372

  • For 16- to 20-year-olds
  • Families are contacted if possible

Single adults without children

Adult Shelter Connect (ASC)

  • 612-248-2350
  • 215 South 8th Street, in downtown Minneapolis. Use the 2nd Avenue door.
  • 9 a.m. – 5:30 p.m. Monday through Friday
  • 1 p.m. – 5:30 p.m. Saturday and Sunday
  • ASC map
  • Several bus routes stop nearby. Call Metro Transit at 612-373-3333 or go online to plan your trip: www.metrotransit.org.
  • Learn more at the ASC website.

After 7:30 p.m.

  • Call United Way 2-1-1 for shelter services.
  • The 2-1-1 specialist will help you find an open bed in the shelter system and connect you to that shelter.
  • You will be instructed to visit Adult Shelter Connect the next day if you access shelter through 2-1-1.
  • From a mobile phone, call 651-291-0211.
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