Emergency assistance

When families are in a financial crisis that poses a direct threat to the physical health or safety of a child younger than 18, the Hennepin County Emergency Assistance program can help by providing short-term aid.

Services include:

  • Housing costs such as rent payments, damage deposits, home repairs, utility bills
  • Foreclosure prevention, moving expenses,  transportation for homeless families
  • Additional food support for people who have specific dietary needs (special diets)
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Apply for emergency assistance

Learn about emergency assistance

You must attend an in-person interview to receive benefits. For information about the interview or program you can call the Emergency Assistance team at 612-596-1900.

Central-Northeast Minneapolis

Health Services Building, 525 Portland Avenue, Minneapolis | Map

Hours: Monday – Friday, 8 a.m. to 4:30 p.m.

North Minneapolis

Human Services and Public Health Department — North Minneapolis, 1001 Plymouth Avenue North, Minneapolis | Map

Hours: Monday – Friday, 8 a.m. to 4:30 p.m.

South Minneapolis

Human Services and Public health – South Minneapolis, 2215 East Lake Street, Minneapolis | Map

Hours: Monday – Friday, 8 a.m. to 4:30 p.m.

Northwest suburban

Northwest Family Service Center, 7051 Brooklyn Boulevard, Brooklyn Center | Map

Hours: Monday – Friday, 8 a.m. to 4:30 p.m.

South suburban

VEAP Community Service Center, 9600 Aldrich Avenue, Bloomington | Map

Hours: Monday, Tuesday, Wednesday and Friday 8 a.m. to 4:30 p.m., Thursday 8:30 a.m. to 6:30 p.m.

West suburban

Wells Fargo building, 1011 - 1st Street South, Hopkins. | Map

Hours: Monday – Friday, 8 a.m. to 4:30 p.m.

Homeless shelter resources

Get help

Families, single people and youth can discuss options with a member of the shelter team. 

By phone


In person

Visit the Central-Northeast Minneapolis Human Services Center

Health Services Building, 525 Portland Avenue, Minneapolis | Map

8 a.m. to 4:30 p.m., Monday - Friday

After business hours

After 4:30 p.m., and on weekends and holidays, call 211 to be referred to the after-hours shelter team. From a mobile phone, call 651-291-0211.

Domestic violence

Call Day One at 1-866-223-1111.

Day One is a central phone line that will connect you with all of the available domestic violence shelter sin the state, starting with the one nearest to you.

Homeless youth

Youth older than 18 and parenting teens can visit the human services center to get a referral. 

As an alternative, youth can access one of the shelters listed below: 

The Bridge for Youth


  • Overnight stay only
  • For 10- to 17-year-olds who may be reunified with family
  • For 16- to 18-year-olds who are unable to be reunified with family

Avenues for Homeless Youth


  • For 16 - 20-year-olds

Hope Street Shelter


  • For 16- to 20-year-olds
  • Families are contacted if possible

Single adults without children

Visit Adult Shelter Connect to find shelter

Adult Shelter Connect (ASC)

215 South 8th Street, in downtown Minneapolis. Use the 2nd Avenue door.
9 a.m. - 5:30 p.m. Monday through Friday
1 p.m. - 5:30 p.m. Saturday and Sunday
ASC map

Several bus routes stop nearby. Call Metro Transit at 612-373-3333 or go online to plan your trip.

After business hours

After 7:30 p.m. call United Way 2-1-1 for shelter services. The 2-1-1 specialist will help you find an open bed in the shelter system and connect you to that shelter. You will be instructed to visit Adult Shelter Connect the next day if you access shelter through 2-1-1.
From a mobile phone, call 651-291-0211.


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