Health care reform in Hennepin County

Hennepin County is reforming and integrating health care.

Greater efficiencies, better results

Hennepin County provides health and human services to more than 200,000 residents via its cooperative network, which includes Hennepin County Medical Center, NorthPoint Health and Wellness Center, Metropolitan Health Plan, and the Human Services and Public Health Department. We plan to build upon this tradition of collaboration to create an integrated health care delivery network called Hennepin Health that blends medical, behavioral health and social services in a patient-centered care model.

By forming an accountable care organization (ACO), Hennepin will be able to:

  • Improve health outcomes
  • Improve customer and staff satisfaction
  • Reduce average costs per customer through enhanced coordination, reduction in service duplication and a model of “right care at the right time” to reduce more expensive costs downstream

Integration across systems will allow for data sharing and will help break down barriers to better outcomes. Hennepin is pursuing collaborative opportunities at the federal level, the state level, and at the local level through partnerships for improved care.

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Accomplishments

Hennepin Health Accomplishments

Updated November 2013 

Some of Hennepin Health’s ongoing and recent accomplishments include:

  • Assigning a single accountable individual to each member; this person has primary accountability for care management and coordination and provides a single point of contact for members. Successfully assigned an SAI to the top 20 percent highest utilizers in Hennepin Health.
  • Implementing public health promotion into the Hennepin Health care model via smoking cessation initiatives and expanded dental services.
  • Launching a county-operated intensive case management team that will identify and respond to the needs of Hennepin Health members with serious and persistent mental illness.
  • Implementing a supported vocational services initiative for members with at least one behavioral health hospitalization in the past year. Offered members career and financial counseling and successfully placed individuals in new jobs.
  • Implementing an emergency department "in-reach" initiative. Linked high utilizers of the emergency room and/or other crisis services to primary care and non-emergent behavioral health services.
  • Analyzing data from more than 1,200 Life Style Overview surveys. Identified social determinant areas that Hennepin Health members perceive as having a high potential of improving their quality of life, such as food, social support, employment and medications.
  • Launching and participating in two national evaluation studies:
    • A case study of safety net accountable care providers that is funded by the Robert Wood Johnson Foundation and carried out by John Snow, Inc. (JSI). This study will describe Hennepin Health’s history, structure, successes, and challenges compared with similar innovative programs across the country.
    • A quantitative study in partnership with the University of Michigan (funded in part by the Robert Wood Johnson Foundation) evaluating the impact of Hennepin Health on member utilization and costs over time and compared to a like population in the Twin Cities metro that did not enroll in Hennepin Health

Health care facilities and clinics

What others are saying about Hennepin Health

Latest news

Hennepin Health is featured in Twin Cities Public Television's Redesigning MN broadcast Prescription For Health

The Star Tribune published three articles about the Hennepin Health program:

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