Mental health and emotional wellness

How are you feeling?

Mental health issues are very common and very treatable. Hennepin County provides resources to help you and your dependents take care of your mental health.

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I need to talk to someone right now

Employee assistance program

Contact Sand Creek EAP to talk to a mental health counselor right now – anytime 24 hours a day, 7 days a week at 651-430-3383 or 1-888-243-5744.

  • Available to all Hennepin County employees and household members
  • Cost is free
  • All services are confidential

Crisis care

If you are thinking about harming yourself or are worried someone might harm themselves contact Hennepin County Community Outreach for Psychiatric Emergencies (COPE) or the Suicide Prevention Lifeline at 1-800-273-8255.

  • Available to anyone
  • Cost is free

I am curious about evaluating my mental health

Online screening tool

Use the quick, free and anonymous online mental health screening tool. You will be provided with immediate results and referral information.

  • Available to anyone
  • Cost is free

The tool includes screening for the following:

  • Alcohol Use Disorder
  • Bipolar Disorder
  • Brief screening for adolescent depression
  • Depression
  • Eating Disorders
  • Generalized Anxiety Disorder (GAD)
  • Posttraumatic Stress Disorder (PTSD)

Take a screening

Employee Assistance Program

Contact Sand Creek EAP to talk to a mental health counselor right now or to be referred to a mental health provider – anytime 24 hours a day, 7 days a week at 651-430-3383 or 1-888-243-5744.

  • Available to all Hennepin County employees and household members
  • Cost is free for the first four sessions
  • All services are confidential
  • EAP mental health counselors cannot prescribe prescriptions

There is something going on, and I want to talk to someone about it

Employee assistance program

Contact Sand Creek EAP to be referred to a counselor - anytime 24 hours a day, 7 days a week at 651-430-3383 or 1-888-243-5744. This can be for a variety of issues – relationship or family issues, work concerns, concerns about addiction or for mental health concerns.

  • Available to all Hennepin County employees and household members.
  • Cost is free for the first four sessions. If you would like to see an EAP provider past 4 visits, check with your health insurance provider.
  • All services are confidential.
  • EAP mental health counselors cannot prescribe medications.
  • For convenience, individuals can arrange to meet with an EAP counselor in the HealthWorks offices in the Government Center.

Primary care physician

Talk to your primary care physician. Your primary care physician can prescribe medications if necessary and might be able to refer you to an appropriate mental health provider.

Another option is to visit a physician’s assistant at the Be Well Clinic. For adults with Hennepin County health insurance there is no co-pay to visit he Be Well Clinic. Call 612-873-7373 to make an appointment.

Mental health provider through health insurance

Hennepin County offers generous mental health care coverage.

  • Available to individuals with Hennepin County health insurance.
  • Cost: there is no co-pay, deductible or visit limit to see a mental health provider in your network.
    (For Standard Plan members there is no co-pay to see Tier 1 providers, but a co-pay applies for Tier 2 or 3 providers)

Contact your Hennepin County health insurance plan’s concierge line or customer service line for information about mental health providers in your network. They can help you identify the type of provider needed, providers in requested locations and providers who are accepting patients.

Standard Plan

Call the Customer Service department at 763-847-4477 and ask to be transferred to the BHP (Behavioral Healthcare Providers). Hours are 8 am – 4:30 pm; however, the phone is answered 24 hours a day.

Advantage – Fairview/North Memorial/HealthEast

Call the concierge at 612-672-2952 and ask to be transferred to the BHP (Behavioral Healthcare Providers).

Advantage- HealthPartners/Park Nicollet

Call the concierge at 952-967-7108 ask to be transferred to the behavioral health line.

Advantage – HCMC/NorthPoint

Call the concierge at 612-873-5700 for assistance. For additional assistance, contact Jennie Doyle at 612-873-2854.

Other

Log into your online PreferredOne account to find providers in your network. You will have to contact the provider to find out if they are currently accepting patients.

I want to talk to a mental health provider for either counseling, help with addiction or medications

Hennepin County health insurance

Hennepin County offers generous mental health care coverage.

  • Available to individuals with Hennepin County health insurance.
  • Cost: there is no co-pay, deductible or visit limit to see a mental health provider in your network. (For Standard Plan members there is no co-pay to see Tier 1 providers, but a co-pay applies for Tier 2 or 3 providers)

Contact your Hennepin County health insurance plan’s concierge line or customer service line for information about mental health providers in your network. They can help you identify the type of provider needed, providers in requested locations and providers who are accepting patients.

Standard Plan

Call the Customer Service department at 763-847-4477 and ask to be transferred to the BHP (Behavioral Healthcare Providers). Hours are 8 am – 4:30 pm; however, the phone is answered 24 hours a day.

Advantage – Fairview/North Memorial/HealthEast

Call the concierge at 612-672-2952 and ask to be transferred to the BHP (Behavioral Healthcare Providers).

Advantage- HealthPartners/Park Nicollet

Call the concierge at 952-967-7108 and ask to be transferred to the behavioral health line.

Advantage – HCMC/NorthPoint

Call the concierge at 612-873-5700. For additional assistance, contact Jennie Doyle at 612-873-2854.

Other

Log into your online PreferredOne account to find providers in your network. You will have to contact the provider to find out if they are currently accepting patients.

For employees and household members without county insurance

Contact Sand Creek EAP referred to a mental health counselor at 651-430-3383 or 1-888-243-5744.

  • Available to all Hennepin County employees and household members.
  • Cost is free for the first four sessions. If you would like to see an EAP provider past 4 visits, check with your health insurance provider.
  • All services are confidential.
  • EAP mental health counselors cannot prescribe prescriptions.
  • For convenience, individuals can arrange to meet with an EAP counselor in the HealthWorks offices in the Government Center.

Contact your health insurance provider to learn about your mental health coverage

Visit a community resource to learn about options. See the additional resources section.

I want to work on managing my stress and develop healthier habits

Health coaching

Health coaches are not mental health providers, but they are trained to help people manage stress and create healthy habits that can help with emotional wellbeing and disease management. Health coaching is individually directed and non-judgmental. Individuals meet with a health coach in person at various county locations or over the phone for 45 to 30 minutes a session. Learn more about health coaching.

  • Available to all Hennepin County employees, and spouses and retirees with Hennepin County health insurance.
  • Cost is free and there is no limit on sessions.
  • Information discussed with a health coach is confidential.

Employee assistance program

Contact Sand Creek EAP to be referred to a counselor at 651-430-3383 or 1-888-243-5744. EAP counselors can provide help for managing stress, relationship or family issues or work concerns.

  • Available to all Hennepin County employees and household members.
  • Cost is free for the first four sessions. If you would like to see an EAP provider past 4 visits, check with your health insurance provider.
  • All services are confidential.
  • For convenience, individuals can arrange to meet with an EAP counselor in the HealthWorks offices in the Government Center.

RedBrick Journeys

Journeys are online programs that encourage you to take small steps over time towards a health and wellness goal. Journeys are self-paced and take most people two to six weeks to complete if you participate a few times a week.

Journey options include:

  • 10 Minutes a Day to Stress Less
  • Beat the Blues
  • Choose a New Attitude
  • Dial Back the Drinking
  • Make Time for Play
  • Mind over Pain
  • Peak Performance Mind
  • Self-Care in 10 Minutes a Day
  • Stress to Energy Sampler

Log in to your RedBrick account, click on HealthMap, under Browse All Options click Journeys.

  • Available to all Hennepin County employees, and spouses and retirees with Hennepin County health insurance
  • Cost is free
  • Any Journey topic you choose or personal information entered into RedBrick is confidential. Hennepin County and PreferredOne cannot access individual health information entered into the RedBrick website.

Additional resources


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